Junior - UX QA Analyst

About Us:

Champro® is a privately-owned sporting goods and apparel manufacturer that has been in business for 30+ years. We deliver high-value, traditional & innovative athletic equipment and apparel via outstanding, integrity-driven customer service. Our business philosophy is focused on our customers and we take pride in providing them with the best overall values in team sports products.

Responsibilities:

This description outlines the responsibilities and qualifications for the Junior UX QA Analyst role and is subject to updates as department needs evolve.

• Design and document comprehensive test cases to assess software features and user interactions.
• Execute manual and automated tests, focusing on functionality, usability, and user experience.
• Conduct preliminary usability testing and provide feedback on user pain points.
• Identify, report, and track bugs with clear documentation, including reproduction steps and supporting details (e.g., screenshots or videos).
• Collaborate with developers to understand features and workflows for better test coverage.
• Assist in maintaining test data and ensuring a functional, up-to-date testing environment.
• Gather qualitative and quantitative data from usability tests, surveys, and user feedback.
• Work with UX designers, developers, and QA teams to validate fixes and advocate for user-centric improvements.

Required Knowledge and Skills:

• Basic understanding of the software development lifecycle (SDLC) and QA processes.
• Familiarity with test automation tools (e.g., Selenium, Appium).
• Knowledge of UI/UX principles and user-centered design.
• Experience with bug-tracking tools (e.g., JIRA, Trello).
• Strong analytical skills for creating effective testing scenarios.
• Attention to detail and ability to follow structured testing protocols.
• Clear communication skills for documenting bugs and collaborating with teams.
• Time management skills to prioritize tasks effectively in a dynamic environment.

Key Performance Metrics:

• Accuracy and detail in bug reporting and issue tracking.
• Timely execution of assigned test cases.
• Contribution to maintaining the quality and functionality of the test environment.
• Responsiveness to feedback and collaboration with team members.

Supervision Received:

Reports to the QA Leads and receives direct guidance to ensure testing activities align with project objectives and quality standards.

Company Culture:

We are proud to offer eligible associates a full-range of benefits including medical, dental, vision and life insurance, as well as short-term and long-term disability, 401K, Profit Sharing, paid time off, holidays, and reimbursement toward gym membership fees. A collaborative atmosphere working together to exceed our customers’ expectations, as well as, an Equal Opportunity Employer bringing together diverse individuals to develop new and innovative solutions