Trade Account Manager

JOB DESCRIPTION

ABOUT CHAIRISH

Founded in 2013, San Francisco-based Chairish is the leading online marketplace for exceptional home furnishings. Our mission is to inspire and foster the joy of creative expression through home decorating.

The Chairish marketplace connects millions of design lovers to over 10,000 sellers, creating newfound business for sophisticated brands, unique makers, remarkable artists, esteemed vintage and antique dealers as well as private collectors. We are leading the luxury home furnishings industry into the digital future.

Our leadership team includes veteran technology entrepreneurs who’ve created the biggest global travel brands alongside celebrated fashion and design industry executives. Chairish has earned widespread recognition from leaders in the home design space. Architectural Digest named Chairish the #1 “can’t live without decorating app” that “will change the way you shop for furniture online.” Entrepreneur lists Chairish as one of “best entrepreneurial companies in America,” and IAB recently named Chairish a "Brand to Watch in 2020”.

POSITION OVERVIEW

Chairish Inc. is seeking a dynamic Trade Account Manager to engage and convert a subset of accounts within our Trade Program that have yet to start shopping with us. In this role, you’ll be the primary point of contact for new and existing trade members, building strong relationships and providing personalized support to meet their buying needs. Your mission is to deliver a seamless and enjoyable shopping experience, driving customer satisfaction, expanding our customer base, and increasing revenue. This position will report to the Senior Director of Global Trade.

Responsibilities:

• Drive Conversion: Increase conversion rates of new trade members to meet specific spend thresholds on a quarterly basis.

• Account Management: Manage and influence a portfolio of accounts through proactive and reactive outreach to maximize engagement and sales.

• Pipeline Management: Track sales opportunities in CRM, ensuring an accurate and up-to-date pipeline.

• Prioritize Tasks: Organize daily activities to meet sales quotas and achieve management objectives.

• Cross-Functional Collaboration: Work closely with internal teams (Support, Account Management, Chairish Trade) to ensure a seamless sales experience.

• Clear Communication: Set and manage expectations effectively, both internally and externally.

• Project & Purchase Management: Handle unique projects and specialized purchasing needs with precision.

Your Experience & Skills:

• Minimum 2 years of experience in Sales, Account Management, or Business Development.

• Proven ability to meet and exceed sales quotas and other key performance indicators (KPIs).

• Familiarity with CRM systems; Salesforce experience is a plus.

• Knowledge of home design is preferred.

• Experience supporting an e-commerce marketplace (including product lines, pricing, delivery methods) is highly desirable.

• Strong understanding of the competitive landscape to effectively position Chairish in the market.

• Ability to multitask and work independently in a fast-paced, self-directed environment.

• Proven ability to influence external decision-makers and build relationships.

• Proficient with web-based platforms and tools such as Google Docs, Gmail, and other online productivity tools.

• Excellent time management skills, with the ability to juggle multiple tasks without sacrificing quality.

MORE ABOUT CHAIRISH, INC.

Chairish Inc. is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender identity/expression, race, religion, national origin, ethnicity, disability, sexual orientation, veteran or military status, or any other category protected under the law. We are an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. We strongly encourage applicants of all backgrounds, identities, and perspectives to apply to job positions at Chairish.

If you are interested in applying for this opportunity, please apply with your resume. All submissions will be evaluated and interviews will be conducted for those applicants who most strongly fit our needs. If you need reasonable adjustments at any point in the application or interview process, please let us know.

We offer our Chairish employees the below benefits and perks:

• Health, Dental, and Vision Benefits

• FSA and Commuter Benefits

• 401k

• Flexible remote work policy

• Employee discount program

• Paid maternity + family leave

• PTO

• Paid Holidays

• Short term disability and life insurance

No Phone Calls

No Agencies or Recruiters

No Emails