Program Director

Are you a Program Director for an architectural department seeking purpose, challenge, and talented colleagues? With a diverse portfolio of retail, hospitality, light industrial, healthcare, and worship, CESO has the opportunity for you to expand your career. We develop leaders and empower our associates to use their skills and talents to positively impact the world through service – to our coworkers, clients, and communities. We subscribe to the mission of “empowering our people to impact communities by bringing clients’ visions to life,” so if this speaks to you, let’s connect!

At CESO, a Program Director is responsible for the execution of a client program or multiple small client programs simultaneously. They will coordinate all client activities, monitor & forecast overall program performance, and ensure delivery on client projects. You will have primary responsibilities that include:

• Responsible for billing and invoicing the project and tracking and managing client’s accounts receivable working with accounting to be paid by contract terms
• Accountable for overall client program performance, including financial performance and client satisfaction
• Establish program standards and best practices
• Ensure that delivery of projects within the program meets or exceeds Company's quality standard and is delivered on time
• Lead program teams and facilitate the communication, interaction, and acquires appropriate resources from upper management to meet workload levels
• Track program against its schedule, budget and against phase review objectives, reporting status to supervisor on a regular basis and executive staff on an as needed basis
• Reviews scope and fee proposals prior to issuance to client
• Resolve conflicts among program team members
• Provide feedback regarding employee performance on a program team to the functional manager for documentation
• Recommend and lead efforts to improve existing processes to improve quality or on-time delivery
• Position will have supervisory responsibilities for managing and mentoring personnel including Senior Project Managers, Project Managers and design team members
• Identify and seek out additional potential business by probing new expanded services and keeping up with program trends during Business Development efforts with assigned client
• Maintain relationships with company(s) and key people to increase the company(s) visibility within the market
• Communicate all client policies, procedures, and program goals to staff and conducts regular team meetings
• Responsible to meet Federal and State requirements regarding program practices, etc.
• Deal with the public, customers, employees, and government officials with tact and courtesy
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
• Sets and conducts kickoff and closeout meetings
• Supervise and enforce project objectives and timeline for completion and effectively communicate them to involved parties throughout project
• Supervise and enforce project scope, schedule, fee budget and write proposals that support business goals

Position Requirements Include:

• Bachelor’s Degree preferably in architecture with 10+ years of experience managing programs in a design and construction related field
• Architectural License required
• LEED Certification preferred
• Knowledge of AutoCAD and Revit
• Knowledge of Newforma and Microsoft Office Suite

Benefits and Perks Include:

• Flexible and Hybrid Work Schedule
• Paid Time Off – Credited to You 100% Upfront
• 401K with a Company Match
• Rewards and Recognition Program
• Training and Development to Foster Professional Growth
• Paid Holidays
• Medical / Dental / Vision Coverage including High Deductible Health Plan
• Welcome Box
• Casual Dress Code
• Reimbursement for Professional Licenses
• Paid Time Off for Community Team Service Events
• Short-Term / Long-Term Disability
• Employee Assistance Program
• Paid Maternity / Paternity Leave
• Employee events such as lunches and outings to foster a positive work environment

CESO is a principle-centered organization that aligns with strong service values, integrity, and authenticity. We develop and inspire our Job Captains through training and coaching on the job. At CESO, we believe that work should be more rewarding than just a paycheck. In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events.

CESO, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This organization participates in E-Verify and is a drug-free workplace. Criminal background checks and drug/alcohol checks are required.