We are currently looking for a Communications Manager to join our team. This experienced communications professional will be a spokesperson for the Capitol Riverfront Business Improvement District (BID) and work across print, social, and digital media to shape and amplify the neighborhood’s perception as a vibrant destination for commerce, shopping, dining, nightlife, and tourism.

General Management & Administration

• Execute the work plan, budget, staff, and operations for the Communications program
• Coordinate team members (in other program areas), selected contractors/consultants, and interns to deliver the work plan
• Prepare briefings for the BID Board at quarterly meetings, as requested.

Strategic Communications

• Execute a strategic communications plan for the BID to include relationships with the media, publications and press releases designed to positively promote the BID within the community
• Serve as the primary point of contact for press and media
• Develop and disseminate collateral, informative material and bulletins, as needed, including, but not exclusively, the weekly round-up, monthly/bi-monthly newsletter, and annual publications (i.e., State of Capitol Riverfront and Annual Report)
• Maintain metrics and data for social media, the corporate website, newsletters, and other activities to establish baselines for success
• Respond to and internally communicate general inquiries related to the Capitol Riverfront neighborhood.

Digital Media

• Execute digital media plan for the BID to both maximize engagement and inform perception by amplifying the visibility of BID assets.
• Attend community events and activations, as needed, to capture content.
• Ensure that the BID website is current and includes useful content.
• Record, produce, and post content on social media platforms.

Stakeholder Management

• Support the President and Planning and Public Realm team in managing relationships with neighborhood retailers, property managers, and representatives (e.g., Councilmembers and Advisory Neighborhood Commissioners)

Marketing & Programs Collaboration

• Ensure a strong and consistent “brand” by implementing a strong comprehensive brand identity system across all collateral (printed, online and in the public realm).
• Provide strategic input on the events calendar to identify and define the type, scale, tone, theme, and content of events to ensure brand alignment.
• Additional responsibilities as assigned by the President.

Qualifications:

Education/Experience:

• Bachelor’s degree in business, Communications, Journalism, Political Science, Economic Development or related discipline.
• 4+ years of experience in marketing, public relations, advertising, and strategic communications

Technological Skills:

• Computer skills and proficiency in working with basic software programs e.g., MS Outlook, Word, Excel, Power Point, SharePoint, and other presentation applications, Internet and Salesforce
• Knowledge of and experience with social media platforms
• Knowledge of and experience with graphic/digital design software

Required Knowledge and Skills:

• Organized and detail oriented with excellent verbal and written communications, public speaking and interpersonal skills including the ability to build relationships and support among various stakeholders
• Ability to work varied hours including nights and weekends
• Must be willing to travel and have access to reliable transportation.
• Outstanding customer service skills, in person and electronic (email and phone).