Permit Supervisor
Development Services | Caldwell, ID | Full Time | From $29.73 to $35.38 per hour
Starting hourly wage: $29.73 - $35.38 DOE
Application period ends: Open until filled
Job Summary
The Permitting Supervisor is responsible for planning, organizing, and supervising the various operations at the front counter including permit intake and processing activities and responsible for training and supervising building technician staff. The Permitting Supervisor reports directly to the Building Official. The principal duties of this class are performed in a general office environment.
Key Responsibilities
· Supervisory:
o Creates schedules, assigning tasks, approving time off, training, setting and monitoring goals, monitors the quality and efficiency of operational activities, and performing employee evaluations
o Supervises and assists Permit Technicians and Planning Technicians in permit review and processing activities, including accepting applications and fees, plans, and related documents; checks for completeness and compliance with codes (s) and/or conditions of approval
o Assists Permit Technicians with scheduling inspections
o Provides training to Permit Technicians or other DSD staff on updated processes, any ordinance updates, or department policies/procedures related to building department functions
o Provide clear explanations and interpretations of various technical details related to development process, including permits, land use and zoning designations, allowed uses, basic county code applications, and third-party agency requirements. Refers customers to other team members or divisions as needed for additional assistance
· Permit Processing:
o Facilitates superior customer service and conveys information to contractors, design professionals, homeowners, business owners, residents, and various other individuals concerning the permit procedures and status of their permits via telephone, email, and front counter
o Evaluates and implements workflow processes for improvements and makes recommendation(s) to Building Official and Development Services Director
o Processes inspection requests and certificate of occupancy documents
o Performs technical calculations of fees due on all permits
o Provides project management on revisions and updates of electronic applications or online interfaces related to permitting functions; responsible for participating in testing, trouble shooting and implementation
· Other duties:
o Prepares, distributes and maintains a variety of documents, correspondence, applications, records, revenue reports, and related documents
o Provides data entry services, faxing, typing, scanning and electronic filing in support of department functions
o Performs all work duties and activities in accordance with county policies, procedures and safety practices
o All other duties as assigned
Qualifications
Skills and Abilities:
· Problem-solving skills to gather relevant information to solve practical problems and address citizen inquiries and concerns while maintaining a professional demeanor
· Ability to work independently or on a team on several projects or issues simultaneously
· Operation of a personal computer and job-related software applications
· Current office practices and procedures
· Understand and follow oral and/or written policies, procedures and instructions
· Demonstrate integrity, ingenuity and inventiveness in the performance of assigned tasks
Special Qualifications
· Idaho Driver’s License
· Successfully complete a background investigation
Education and Experience
· High School Diploma or GED equivalency required
· Four years of planning and building department experience preferred
· Two years of supervisory experience in related field preferred
· ICC Permit Technician certification required within six months of hire
· Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work will be considered
Essential Physical Abilities
· Clear speech with or without an accommodation, to effectively convey detailed or important instructions or ideas accurately, loudly and/or quickly
· Sufficient clarity of hearing with or without reasonable accommodation to enable the employee to hear average or normal conversations and receive ordinary information
· Visual acuity, with or without an accommodation, to read instructions, review and organize documents
· Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks
Disclaimer:
To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment
contract. Management has the exclusive right to alter this job description at any time without notice.
Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection is made without regard to race, color, religion, sex, national origin, age, disability or genetics.