Administrative Specialist
Juvenile Probation | Caldwell, ID | Full Time | From $18.00 to $21.73 per hour
Starting hourly wage: $18.00 - $21.73
Job Summary
The principal function of an employee in this class is to provide customer service and perform clerical and administrative support to the Juvenile Probation Department. This position requires a high degree
of thoroughness and accuracy. Familiarity with legal forms and procedures is required to perform these duties. The work is performed under the supervision of the Lead Administrative Specialist, but some
latitude is granted for the exercise of independent judgment and initiative. The principal duties of this class are performed in a general office environment
Key Responsibilities:
· Customer Service
o Answers incoming calls, and greets walks
o Refers youth and families to probation officers
o Determines family needs through interviewing and communication exchange
· Administrative and Clerical Support
o Provides clerical support to probation staff by setting appointments and taking messages
o Prepares, distributes, and maintains a variety of documents, correspondence, and related documents
o Processes and distributes department mail
o Transcribes recordings into reports for probation officers
o Types reports accurately and timely
o Edits and formats reports for probation officers
o E-files documents
o Verifies Juvenile Probation calendar to the iCourt calendars as assigned
· Financial and Payments
o Takes payments from youth and families
o Manages the daily petty cash
o Reconciles payments in iCourt and the case management system
· Data Entry and Updating Database
o Enters petitions, diversions, and probation violation case information
o Scans case-related documents to the Case Management System
o Updates case management system to maintain case files updated
o Enters drug test results and assists probation officers in managing referrals to outside agencies
· Other Duties
o Performs all work duties and activities following county policies, procedures, and safety practices
o All other duties as assigned
Qualifications
Skills and Abilities
· Legal terminology and legal forms, methods, and procedures
· Basic bookkeeping skills
· Court procedures and practices
· Office equipment, practices, and procedures
· Department policies and operations as applied to the work performed
· English grammar and punctuation
· Work cooperatively and constructively with fellow workers and members of the public to provide the highest customer service
· Follow oral and written instructions
· Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks promptly
· Type a minimum of 50 wpm
Special Qualifications
· Must successfully complete a background investigation
· Ability to become a Public Notary
Education and Experience
· High School diploma or GED equivalency
· One to three years of experience in relevant roles or industries
· Bi-lingual (Spanish and English) preferred
Essential Physical Abilities
· Clear speech with or without an accommodation, to effectively convey detailed or important instructions or ideas accurately, loudly and/or quickly
· Sufficient clarity of hearing with or without reasonable accommodation to enable the employee to hear average or normal conversations and receive ordinary information
· Visual acuity, with or without an accommodation, to read instructions, review and organize documents
· Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks
· Ability to lift up to 50lbs
Disclaimer:
To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to
describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the
job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.
Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.