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IT Infrastructure Administrator

IT | New York, NY | Full Time

Job Description

IT Infrastructure Administrator

 

Are you passionate about growing an office IT Infrastructure? Do you have the skills, flexibility and tenacity to take on and conquer any problem before you, big or small? Do you have excellent problem solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to thrive in a team environment?

 

Business Insider is growing at a great pace with publishing platforms in many continents and the most popular business news site in America. Launched in 2007 by former top-ranked Wall Street analyst Henry Blodget and DoubleClick founders Dwight Merriman and Kevin Ryan, the site is now the largest business news site on the web. In addition to Business Insider, we run INSIDER, http://thisisinsider.com, and BI Intelligence, a premium subscription service for industry professionals. With a global family of sites across Europe and Asia, we are quickly closing in on a billion page views per month. We offer a great work environment, great benefits, a collaborative team that has a lot of fun, and the opportunity to make a contribution on day one.

 

As our IT Infrastructure Admin, you’ll report to the Director of Infrastructure and be tasked with building and supporting scalable, secure and resilient infrastructure for our offices worldwide. You will be an invaluable resource for everyone at Business Insider as you’ll make sure the whole team has the tools they need to do amazing work.

 

Please apply right away and tell us why you're a good fit for the role.

 

 

Responsibilities:

  • Obtain a deep understanding of Business Insider’s infrastructure and applications

  • Automate the installation of software, settings, patches and upgrades

  • Research and resolve complex issues requiring detailed systems and applications knowledge

  • Configure, optimize, maintain and support our technical infrastructure, including both hardware and software platforms

  • Provide technical expertise in networking technology and hardware, including switches, routers and firewalls

  • Analyze and identify trends in issue reporting and devise preventive solutions

  • Mentor other personnel on hardware and software problem analysis and resolution

  • Create logging and visibility into all systems

  • Support employees through problem-solving processes

  • Review, improve and document IT processes and policies

 

Requirements:

  • Know how to build and support an office IT infrastructure and educate hundreds of employees on how to use it

  • Familiar with desktop automation, SSO and directory system tools, concepts, and principles

  • Effective communication in a fast-paced environment

  • Strong problem solving, analytical and communication skills and ability to work with both technical and nontechnical users

  • Professional Mac and Linux Systems Operation experience in a production environment

  • Experience with JAMF Pro, Okta, G Suite, LDAP and AWS a plus