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BI Intelligence Operations Intern

Business Insider Intelligence | New York, NY | Full Time and Part Time

Job Description

BI Intelligence seeks a paid Operations Intern to join the team. BI Intelligence is a fast-growing, cutting-edge research service from Business Insider. We offer insights and tools essential to companies making strategic decisions across the mobile, digital media, e-commerce, Internet of Things, payments, fintech and transportation & logistics industries. Our clients are Fortune 1000 companies, startups, advertising agencies, investment firms, and media conglomerates that have come to rely on our timely, forward-looking insights to keep atop of trends shaping the digital and mobile landscape.

 

This internship is a customer service and sales-focused role. Our ideal candidate should feel very comfortable on the phone with clients and have strong communication skills across the board.
 

What you'll be doing:

  • Responding to subscriber inquiries
  • Focusing on renewals, retention, and conversion

 

What you'll need:

  • Willingness to help our subscribers and go above and beyond to ensure their happiness
  • Creative problem solving skills
  • Demonstrated maturity in speaking to senior business professionals
  • High level of comfort conducting sales calls over the phone
  • Excellent communication skills, both writing and verbal
  • Prior sales experience helpful, but not necessary
  • Perseverance
  • Good attention to detail

 

If this sounds like a great fit for you, apply online and tell us why you want to work with us.