Program Supervisor (Social Worker) - Breaking Barriers
Housing for Health | Los Angeles, CA | Full Time
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors.
In short, we do good work.
We have offices in San Francisco and Los Angeles, currently have 130 staff and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.
Breaking Barriers is an innovative rapid rehousing program that serves adults who are on felony probation in Los Angeles County and are experiencing homelessness. Breaking Barriers provides a rental subsidy combined with housing retention, intensive case management, and employment services. The goal is for clients to fully assume rental payments and “transition in place” at program end.
The Breaking Barriers Program Supervisor will directly supervise and provide clinical support to five Breaking Barriers Case Managers. The Program Supervisor will also provide intensive case management services to a caseload of approximately 10-15 adults on felony probation. The Program Supervisor will work collaboratively with the Breaking Barriers housing and employment teams to ensure that clients reach the ultimate goal of self-sufficiency.
1. Supervise five Case Managers, which includes weekly or bi-weekly supervision meetings as well as ongoing clinical support and guidance.
2. Provide crisis intervention as needed and participate in an on-call rotation with other supervisors.
3. Process and accept referrals from Probation.
4. Conduct assessments in order to determine clients’ eligibility for the program and evaluate clients’ needs and strengths.
5. Develop and implement, in collaboration with clients, individualized case management services plans that identify short and long-term goals.
6. Meet with clients frequently and regularly, both in the home, community, and office.
7. Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, in order to strategically address clients’ needs.
8. Assist clients throughout the housing location and move-in process to ensure a smooth transition into housing and help resolve issues that threaten clients’ housing stability.
9. Connect clients to a variety of community resources and services, including employment services at Chrysalis, physical and mental health services, substance use treatment, government benefits, education/vocational programs, parenting programs, etc.
10. Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
11. Participate in case conferences to review clients’ progress and address any challenges.
12. Collaborate and communicate with all Breaking Barriers partners on a regular basis.
13. Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure that clients have access to comprehensive services.
14. Provide aftercare case management services for 3 months after program completion.
15. Maintain updated and accurate client files and documentation.
16. Participate in weekly staff meetings, monthly manager’s meetings, and other agency events as requested.
You’re a people person. You invest in relationships and love to cultivate the talents of the people around you. You are the cheerleader for your team. You enjoy providing great customer service.
You’re an emerging leader. You act with confidence and integrity with an eye towards solutions. Your peers and team naturally look to you for guidance. You are energized as much by the success of your team as your own personal success.
You’re obsessed with organization. You’re known as someone who gets things done quickly and calmly. You can handle many responsibilities at once and you instinctively discern between what’s important and what’s urgent. Things don’t fall through the cracks.
You thrive in an entrepreneurial environment. You’re resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibilities at once and you’re rigorous about prioritization.
You embody a collaborative spirit. You’re able to work collaboratively with Breaking Barriers partners, service providers, and landlords to support and empower your clients to reach self-sufficiency. Partners know that you are empathetic and fair in your decisions.
- Master’s Degree in Social Work or related clinical field
- At least 3 years of experience providing direct mental health and/or intensive case management services to vulnerable populations
- Some supervisory experience required, ideally in the social services field
- Experience providing crisis intervention and suicide assessment and prevention
- Knowledge of relevant evidence-based practices, including Cognitive Behavioral Therapy, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
- Experience working with individuals who have been involved in the criminal justice system and/or individuals who have experienced homelessness is a plus
Knowledge, Skills and Ability
- Strong interpersonal and client engagement skills
- Excellent verbal and written communication skills
- Flexibility regarding scheduling and prioritizing of tasks
- Willingness to travel and spend significant time in the field
- Basic computer knowledge (MS Word and Excel required)
- Ability to work independently and utilize critical thinking skills in decision-making situations
- Good organizational and record-keeping skills
- Possession of a valid, clean California driver’s license and a personal insured vehicle are required
Location: Los Angeles County
Start date: Immediately
Compensation: $53,000-$58,000 DOE
Status: Exempt, full-time, hours may vary
Benefits: Health, dental, vision, retirement match, long-term disability, life insurance, flex spending, commuter plan, sick leave and vacation pay
Reports to: Program Manager
Travel required: Travel throughout Los Angeles County with approximately 30% of the time spent in the field
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.