Program Assistant - Breaking Barriers and FHSP
Housing for Health | Los Angeles, CA | Full Time
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors.
In short, we do good work.
We have offices in San Francisco and Los Angeles, currently have 130 staff and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.
Breaking Barriers is an innovative rapid rehousing program that serves adults who are on felony probation in Los Angeles County and are experiencing homelessness. Breaking Barriers provides a rental subsidy combined with housing retention, intensive case management, and employment services. The goal is for clients to fully assume rental payments and “transition in place” at program end.
The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners and the Conrad N. Hilton Foundation. The goal of the FHSP is to secure quality affordable housing for DHS patients who are homeless. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and provides housing retention services.
The Program Assistant will provide programmatic support to both the Breaking Barriers and FHSP programs. The Program Assistant will help facilitate client-focused initiatives and events, organize professional development opportunities for staff, and provide administrative and data entry support as needed.
Plan regular client events, including workshops and seasonal events.
Develop new and expand existing partnerships and resources to better support clients and staff.
Create and manage an organized system to share resources with the teams.
Launch and coordinate a Breaking Barriers alumni network.
Send out regular communication to staff, clients, and alumni regarding upcoming community events and relevant resources.
Coordinate the annual client satisfaction survey implementation and results analysis.
Complete data entry and additional administrative tasks as needed.
Organize professional development opportunities for staff, including arranging trainings and events.
Good customer service matters to you. You take pride in providing person-centered services and believe that it’s a reflection on you, your work and the organization you represent. You like people, and they like you.
You’re obsessed with organization. You’re known as someone who gets things done quickly and calmly. You can handle many responsibilities at once and things don’t fall through the cracks.
Your middle name is problem-solver. You exhibit good judgment and demonstrate great problem-solving ability with a commitment to innovative solutions.
You're a hungry learner. You enjoy constantly taking in new information and are committed to continuous learning about the world and the work around you.
You thrive in a dynamic environment. You're at ease with rapid change and are flexible to adjust to the changing needs of your job. You enjoy working collaboratively but are also able to get things done on your own. You possess a positive, can-do attitude.
- Associate’s Degree in relevant field required, Bachelor’s Degree preferred
- Experience in social services and/or event planning and management
- Experience working on general administrative tasks
- Demonstrated commitment to social justice
Knowledge, Skills and Ability
- Strong interpersonal and client engagement skills
- Excellent verbal and written communication skills
- Flexibility regarding scheduling and prioritizing of tasks
- Basic computer knowledge (MS Word and Excel required)
- Capacity to handle multiple projects, deadlines, and complex tasks in a fast-paced setting
- Good organizational and time management skills
Location: Los Angeles County
Start date: Immediately
Compensation: $16-18/hour, BOE
Status: Non-exempt, full-time
Benefits: Health, dental, vision, retirement match, long-term disability, life insurance, flex spending, commuter plan, sick leave and vacation pay
Reports to: Program Manager, Breaking Barriers and Program Manager, Flexible Housing Subsidy Pool
Travel required: Most time will be spent in the LA office but there may be occasional travel to offsite locations.
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.