Brilliant Corners

Your browser cookies must be enabled in order to apply for this job. Please contact if you need further instruction on how to do that.

Housing Cooridnator- Navigation Center Program

Supportive Housing Services | San Francisco, CA | Full Time

Job Description

Organizational Description 

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors.

In short, we do good work.

We have offices in San Francisco, Los Angeles and multiple cities across California. We currently have over 180 staff and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.  

The Program

This is an amazing opportunity to be part of an exciting program that is part of the city’s initiative to house individuals who are homeless and in need of stable housing in and outside of San Francisco County. Services are provided through a team approach and is funded by the Department of Homelessness and Supportive Housing. Many of the participants will have lived in the navigation center for less than 60 days and will be assessed for program and housing readiness. Housing Coordinators will work with partnering non-profit agencies whose primary goal is to provide services to homeless adults. Housing Coordinators will provide referrals to case management services, employment programs and local resources to offer support during their housing transition. The primary goal of the program is to engage with homeless individuals by assessing, assisting and advocating for individuals who maybe ready for stable housing, searching for appropriate housing options, moving individuals into their new homes and maintaining communication with the program to preserve positive living standards.


Position Summary

There is one (1) Navigation Center Program Housing Coordinator (HC) and we are looking to hire one (1) more Housing Coordinator position. The HCs will work in an often fast-paced environment with currently homeless, transitionally homeless and chronically homeless individuals at a designated Navigation Center facility in San Francisco. The Housing Coordinator will work with individuals who are ready to move to greater stability and independence with different housing options. This position requires a positive attitude about working within a model of “person centered” housing for people and a “whatever it takes” attitude. The Housing Coordinator will work with a variety of internal staff and partnering agencies to assist individual adults and couples as they make decisions about where they live and the supports they might need to live in a more stable living environment.

Essential Functions

Connect and regularly engage with adults living temporary at the Navigation Center

Assess individuals for readiness into the Brilliant Corners Navigation Center program

Provide guidance, tools and resources to prepare homeless individuals to budget, obtain or maintain income, and conduct appropriate housing searches

Support individuals as they make decisions about where to live and what supports they will need to encourage and maintain housing stability

Work with landlords/property owners to determine if they will be willing to house someone who’s in between places and transitioning their housing

Provide resources, skills and tools for individuals looking for appropriate and stable housing.

Assist individuals in developing a “Housing Plan” that will incorporate their needs and preferences and tasks to ensure a successful move

Assist clients with rental applications, lease signing and other forms related to their move

Maintain ongoing communication with all partner agencies in the endeavor

Assist residents in understanding their lease agreements and retaining their housing

Maintain a housing and placement database

Conduct housing retention services

Maintain individual client files

Other duties as assigned

Our Ideal Candidate: We are looking for hard-working candidates who are passionate and committed to working with individuals who are homeless. We need someone who has a positive attitude and feels strongly about providing compassion, resources and housing solutions to the individuals we serve. This person will need to have excellent interpersonal skills to work with a variety of staff from partner agencies to assist adults as they make decisions about where they live and the supports they might need to live in a more stable and sustainable lifestyle.


You’re an emerging leader. You act with confidence and integrity with an eye towards solutions. Your peers and team naturally look to you for guidance. Your supervisor knows that you can be counted on to be strategic and follow-through to get results. You are energized as much by the success of your team as your own personal success.

You bring your “A” game to work. You inspire a culture of excellence and take pride in doing “whatever it takes” for our clients and partners. You believe that it’s a reflection on you, your work, and the organization you represent.

You’re a system thinker who puts people at the center. You see opportunities for improvement wherever you look and know how to get buy-in from others to make it real. You know how to take things to scale without feeling bureaucratic. You’re all about the end-user experience being awesome.

You thrive in an entrepreneurial environment. You’re resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibilities at once, and you’re rigorous about prioritization.

You embody a collaborative spirit. You’re able to work collaboratively with our partner case management agencies, funders, housing partners, and tenants to develop an appropriate resolution that maintains the spirit of the Adapt program. Partners know that you are empathetic and fair in your decision


Professional Experience

  • Bachelor’s Degree preferred (Human services, Social work or related fields)

  • Preference for working with vulnerable individuals and one year of work experience working with underserved populations

Qualifications, Skills and Ability

  • Affirming attitude towards working and serving individuals who are homeless

  • Ability to relate and understand individuals with disabilities, those who are or who have experienced homelessness, substance abuse, mental health issues and others challenging needs who require more attention and support

  • Bilingual in English and Spanish, both verbal and written, highly preferred.

  • Strong interpersonal skills

  • Ability to use critical thinking skills and use good judgement in making decisions

  • Have a prideful sense of accountability

  • Ability to work independently and work well in a team

  • Strong computer skills; Internet, MS Word, Excel and Outlook required

  • Flexibility in scheduling, coordinating and prioritizing tasks

  • Reliable record keeping and organizational skills

  • Excellent writing and communication skills with attention to detail

  • Maintain confidential information and comply with HIPAA laws

  • Possession of a valid California Driver’s License, a clean record and car insurance

Reports to:               Program Manager

Employer:                 Brilliant Corners

Location:                  San Francisco

Status:                       Non-exempt, Full-time

Start date:                Immediately

Compensation:        $21.63 per hour

Benefits:                   Health, Dental, Vision, Retirement Plan 403b, Long Term Disability, Life Insurance, Flex Spending- Health and Commuter Plans, Sick Leave and Vacation pay


Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.