Brilliant Corners

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Housing Coordinator - FHSP

Housing for Health | Los Angeles, CA | Full Time

Job Description

Organization Overview
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors. 

In short, we do good work.

We have offices in San Francisco and Los Angeles, currently have 130 staff and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.   

Position Summary

With guidance from the Program Supervisor, the Housing Coordinator will provide housing retention services to individuals who were formerly homeless and are now housed in scattered-site housing in Los Angeles County. The Housing Coordinator will work directly with tenants and ongoing case management to ensure that tenants successfully retain their housing over time. The Housing Coordinator will ensure tenant well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Housing Coordinator will work creatively to prevent eviction and other housing related issues.

Responsibilities

  • Coordinate client move-ins into scattered-site housing units.
  • Liaison between client and the Intensive Case Management Unit.
  • Work with the Housing Specialist team to assist with housing placements and assignments.
  • Assist with maintaining FHSP Application reviews and trackers.
  • Ensure tenant well-being and unit habitability through a regular schedule of unit inspections and wellness checks.
  • Respond to housing and tenant-related emergencies during normal business and after hours.
  • Master the housing rights of people with disabilities under Section 504 of the Rehabilitation Act of 1973 and the Fair Housing Act, As Amended in 1988.
  • Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist program participant through the process to obtaining the request.
  • Educate community members about the housing needs of identified program participants and the importance of supportive housing.
  • Submit and follow up on tenant maintenance requests.
  • Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of tenants, staff, and organizational information at all times and exercise appropriate boundaries with tenants.
  • Routinely make home visits and phone calls to program participants.
  • Attend all agency staff meetings and trainings, as well as department meetings and case conferences.
  • Other duties as assigned by Program Supervisor or Program Manager.

Mindsets

  • You're a people person.  You enjoy providing great person-centered customer service to a diverse population. You like people and they like you.

  • You are a "details" person. You take pride in your work. To you, getting the details right is essential to a good outcome. 

  • Your middle name is problem-solver. You exhibit good judgment and demonstrate great problem solving ability with a commitment to innovative solutions.

  • You're a hungry learner. You enjoy constantly taking in new information and are committed to continuous learning about the world and the work around you.

  • You thrive in a dynamic environment. You're at ease with rapid change and are flexible to adjust to the changing needs of your clients. You enjoy working collaboratively but are also able to get things done on your own. You possess a positive, can-do attitude.  

Professional Experience

  • Bachelor's Degree in a related field
  • One year of work experience in non-profit human services
  • Experience with homeless, veteran, and/or developmentally-disabled populations a plus
  • Knowledge of different housing models, particularly rapid rehousing, a plus

Knowledge, Skills and Ability

  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Willingness to travel and make multiple visits in the field
  • Possession of a valid California driver’s license, a clean driving record, and automobile insurance
  • Access to reliable transportation
  • Basic computer knowledge, MS Word and Excel required; PowerPoint preferred
  • Flexibility required regarding scheduling and prioritizing of tasks
  • Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment

Position Details
Location:                    Los Angeles County
Start date:                  Immediately
Compensation:          $19.23-21.63, DOE
Status:                       Non-exempt, full-time
Benefits:                    Health, dental, vision, retirement match, long-term disability, life insurance, flex spending, commuter plan, sick leave and vacation pay
Reports to:                Program Supervisor         
Travel required:         Approximately 30-40% out in the field visiting clients throughout Los Angeles County

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.