Housing Acquisitions Specialist
Housing for Health | Los Angeles, CA | Full Time
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors.
In short, we do good work.
We have offices in San Francisco and Los Angeles, currently have 130 staff and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.
The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed care organizations, and philanthropy. The goal of the FHSP is to secure quality affordable housing for vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, or entire buildings. Brilliant Corners identifies and secures units countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations.
Housing Acquisitions Specialists play a key role as members of the FHSP Housing Acquisitions Team. The FHSP Housing Acquisitions Team specializes in acquiring market rate rental units in Los Angeles County and is recognized for providing innovative vacancy solutions for area landlords. Using a dynamic set of program incentives (i.e. reduced vacancy loss via holding agreements, a competitive rental subsidy, reduced turnover costs via damage mitigation funding, etc.), the Housing Acquisitions Specialist serves as a one-stop-shop for area landlords to fill their vacancies. To date, the team has assisted in acquiring over 3,400 rental units throughout Los Angeles County.
Under the supervision of the FHSP Housing Acquisitions Supervisor, and with added support and direction from the FHSP Housing Acquisitions Manager, the Housing Acquisitions Specialist will work to scale the FHSP to meet the audacious goal of housing ten thousand formally homeless Angelenos by 2021. The position is ideal for a self-starter who is interested in using her/his unique skillset to improve rental housing outcomes for both homeless households and property providers alike.
- Identify appropriate rental housing throughout Los Angeles County.
- Generate leads via phone, internet, social media, in-person and/or canvassing.
- Market FHSP program incentives to prospective landlords, property managers, and associations.
- Provide account management for key accounts, nurturing repeat business opportunities.
- Maintain thorough and accurate lead/property data within internal database system (Salesforce)
- Produce regular reports about housing acquisition outcomes in order to inform housing acquisitions strategies and program operations.
- Conduct housing quality inspections.
You like people and they like you. You find great satisfaction in working with a diverse population of people from property providers to people in need of housing.
Great customer service matters to you. You take pride in person-centered customer service and believe that it’s a reflection on you, your work and the organization you represent.
You sweat the small stuff. You’ve always been a “details” person. You live in the forest but focus on the trees. Having a consistent look and feel, and the finishing touches, matter. To you, getting the details right is essential to a good outcome.
You’re a hungry learner. You enjoy constantly taking in new information and solving problems. You are committed to continuous learning about the world and the work around you.
You’re obsessed with organization. You’re known as someone who gets things done quickly and calmly. You can handle many responsibilities at once and you instinctively discern between what’s important and what’s urgent. Things don’t fall through the cracks.
You thrive in an entrepreneurial environment. You’re resourceful and at ease with ambiguity and rapid change. You possess a positive, can-do attitude, and are adept at identifying creative solutions that turn challenges into opportunities. You can handle many important responsibilities at once and you’re rigorous about prioritization. You enjoy working collaboratively but are also able to get things done on our own.
- Bachelor’s Degree preferred
- Experience in leasing, real estate, property management, supportive housing, Los Angeles rental markets, city planning/public policy, or sales highly desired, but not required
Knowledge, Skills and Ability
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
- Willingness to travel and make multiple visits in the field
- Possession of a valid California driver’s license, a clean driving record, and automobile insurance
- Access to reliable transportation
- Basic computer knowledge, MS Word and Excel (moderate to strong) required; PowerPoint preferred
- Flexibility required regarding scheduling and prioritizing of tasks
Location: Los Angeles County, CA
Start date: Immediately
Compensation: $19.23-$21.63/hour, BOE; PLUS up to an additional $5k per year in performance based incentive pay
Status: Non-exempt, full-time
Benefits: Health, dental, vision, retirement match, long-term disability, life insurance, flex spending, commuter plan, sick leave and vacation pay
Reports to: Housing Acquisitions Supervisor
Travel required: Approximately 40-50% Los Angeles County field work
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.