Case Manager - Breaking Barriers
Housing for Health | Los Angeles, CA | Full Time
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services and health care sectors.
In short, we do good work.
We have offices in San Francisco and Los Angeles, currently have 130 staff and are growing daily. We’re looking for inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.
Breaking Barriers is an innovative rapid rehousing program that serves adults who are on felony probation in Los Angeles County and are experiencing homelessness. Breaking Barriers provides a rental subsidy combined with housing retention, intensive case management, and employment services. The goal is for clients to fully assume rental payments and “transition in place” at program end.
1. Process and accept referrals from Probation.
2. Conduct assessments in order to determine clients’ eligibility for the program and evaluate clients’ needs and strengths.
3. Support clients to access and retain housing, including educating clients on tenant rights and responsibilities and providing eviction prevention counseling and advocacy.
4. Develop and implement, in collaboration with clients, individualized case management services plans that identify short and long-term goals.
5. Meet with clients frequently and regularly in the home, community, and office.
6. Utilize evidence-based practices, including Cognitive Behavioral Interventions and Motivational Interviewing, in order to strategically address clients’ needs.
7. Provide crisis intervention as needed.
8. Assist clients throughout the housing location and move-in process to ensure a smooth transition into housing and help resolve issues that threaten clients’ housing stability.
9. Connect clients to a variety of community resources and services, including employment services at Chrysalis, physical and mental health services, substance use treatment, government benefits, education/vocational programs, parenting programs, etc.
10. Provide life skills education and assistance, including budgeting, apartment upkeep, stress management, conflict resolution, etc.
11. Participate in case conferences to review clients’ progress and address any challenges.
12. Collaborate and communicate with all Breaking Barriers partners on a regular basis.
13. Build and maintain partnerships with community organizations, service providers, public entities, and landlords to ensure that clients have access to comprehensive services.
14. Provide aftercare case management services for 3 months after program completion.
15. Maintain updated and accurate client files and documentation.
16. Participate in weekly staff meetings and other agency events as requested.
You like people and they like you. You find great satisfaction in working with a diverse population of people needing various supports.
Good customer service matters to you. You take pride in providing person-centered services and believe that it’s a reflection on you, your work and the organization you represent.
Your middle name is problem-solver. You exhibit good judgment and demonstrate great problem solving ability with a commitment to innovative solutions.
You're a hungry learner. You enjoy constantly taking in new information and are committed to continuous learning about the world and the work around you.
You thrive in a dynamic environment. You're at ease with rapid change and are flexible to adjust to the changing needs of your clients. You enjoy working collaboratively but are also able to get things done on your own. You possess a positive, can-do attitude.
- Bachelor’s Degree in Social Work, Psychology, Sociology, Criminal Justice, or a related major
- At least 2 years of experience providing direct mental health and/or intensive case management services to vulnerable populations
- Experience working with individuals who have been involved in the criminal justice system and/or individuals who have experienced homelessness is a plus
Knowledge, Skills and Ability
- Strong interpersonal and client engagement skills
- Excellent verbal and written communication skills
- Flexibility regarding scheduling and prioritizing of tasks
- Willingness to travel and spend significant time in the field
- Basic computer knowledge (MS Word and Excel required)
- Ability to work independently and utilize critical thinking skills in decision-making situations
- Good organizational and record-keeping skills
- Possession of a valid, clean California driver’s license and a personal insured vehicle are required
Location: Los Angeles County
Start date: Immediately
Compensation: $19.23-$20.19, DOE
Status: Non-exempt, full-time
Benefits: Health, dental, vision, retirement match, long-term disability, life insurance, flex spending, commuter plan, sick leave and vacation pay
Reports to: Program Manager or Supervising Social Worker
Travel required: Travel throughout Los Angeles County with approximately 60% of the time spent in the field
Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.