Customer Service | Rochester, NY | Full Time
We are looking to hire an experienced Administrative Assistant to join our team. The Administrative Assistant will thrive in a fast-paced office environment demonstrating strong analytical, oral/written communication, problem-solving, research, and time management skills. You will provide daily on-site administrative support to the unit employees.
Management of incoming calls in a professional and courteous manner.
Forward phone inquiries to the appropriate staff members.
Greet visitors and clients.
Administrative support: Filing, receiving/sending mail, draft letters, handle inbound & outbound letters.
Organization of meetings.
Planning of office events, booking travel arrangements for managers.
Reply to general information requests from prospects and customers with accurate information.
Processing various accounting information.
Management of billing (customer/supplier) and of non-food bills.
Recording and transmission of information.
Management of employee absence information.
Management of daily attendance sheets or timesheets.
Process HR administration tasks (onboarding documents, data transmission to the HR team, coordination with payroll department).
Communication of relevant information to management.
Monitoring compliance with HR procedures.
At least 1 year of Administrative Support experience
Advanced level of proficiency in all Microsoft Office Suite (Word, Excel, Outlook).
Strong English speaking and writing skills
Attendance, diligence, punctuality, and reliability
Ability to adapt to a fast-paced environment