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Administrative Assistant

Customer Service | Rochester, NY | Full Time

Job Description

We are looking to hire an experienced Administrative Assistant to join our team. The Administrative Assistant will thrive in a fast-paced office environment demonstrating strong analytical, oral/written communication, problem-solving, research, and time management skills. You will provide daily on-site administrative support to the unit employees.


  • Management of incoming calls in a professional and courteous manner.

  • Forward phone inquiries to the appropriate staff members.

  • Greet visitors and clients.

  • Administrative support: Filing, receiving/sending mail, draft letters, handle inbound & outbound letters.

  • Organization of meetings.

  • Planning of office events, booking travel arrangements for managers.

  • Reply to general information requests from prospects and customers with accurate information.

  • Processing various accounting information.

  • Management of billing (customer/supplier) and of non-food bills.

  • Recording and transmission of information.

  • Management of employee absence information.

  • Management of daily attendance sheets or timesheets.

  • Process HR administration tasks (onboarding documents, data transmission to the HR team, coordination with payroll department).

  • Communication of relevant information to management.

  • Monitoring compliance with HR procedures.


  • At least 1 year of Administrative Support experience

  • Advanced level of proficiency in all Microsoft Office Suite (Word, Excel, Outlook).

  • Strong English speaking and writing skills

  • Attendance, diligence, punctuality, and reliability

  • Ability to adapt to a fast-paced environment