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UX / UI Design Director

Design | Remote | Full Time

Job Description

About Braintrust

We’re creating a new marketplace business model that is owned and operated by the community and powered by a blockchain token. 

  • Founded by two serial entrepreneurs with multiple exits, Adam Jackson and Gabriel Luna-Ostaseski. 

  • We have 30+ Fortune 1,000 customers including Nestle, Porsche, Deloitte + more

  • There are 2,000 talents on our platform, and 50,000+ on our waitlist

  • We’ve raised $25M in funding from IDEO, True Ventures, Homebrew, ACME + more

  • We’ve been featured in The New York Times, Fortune, The Wall Street Journal + more

Make an Impact

  • We’re not going after a small problem or a small market. We’re creating a new economic model for how work gets done globally. 

  • We believe talent is everywhere but opportunity is not; our ambition is to spread economic opportunity more equitably around the world. 

  • At Braintrust, the work you do will help accelerate innovation for enterprises, and make a difference in the lives of freelancers.

Hop on the Rocketship

  • In 2020, we outpaced our growth projects by 300%

  • Freelancers are making $1M a month via Braintrust and will be making $10M a month by end of this year

  • Harvard Business School wrote a case study on our new business model. 

Team and Culture

  • We are a mission driven culture composed of ambitious, creative and hard working people. 

  • We started and will always be a fully distributed company across 15 different countries.

  • We offer unlimited PTO and bring our team together for retreats twice a year. 

  • We offer best in class health care benefits, and cover 75% for you, and 50% for your dependents.

  • We provide $100/ mo gym & house cleaning stipends

  • We provide a $500 annual learning & development, and a $200 technology stipend

Position Description

As Braintrust’s first full time Design team member, you will build and lead the Design practice including User Research, UX Design, and UI Design. You’ll create a bold UX & UI vision and collaborate with product, engineering, and operations to bring it to life. You’ll focus on transforming the user experience across stakeholders with an emphasis on user control and incentive alignment. For talent, you’ll make it easy and delightful to find high quality freelance work, build community, and grow & control the network. For enterprise clients, you’ll make it easy and delightful to find and engage the highest quality talent quickly. For the core team, you’ll help eliminate, streamline, and decentralize processes that will accelerate exponential business growth.  

You’ll partner with Product to create the product strategy. You’ll develop unparalleled knowledge of the market and customers through research. You’ll set the design standards and foundation to efficiently and collaboratively build a best in class product. You’ll support design of new features and experiences from concept to delivery. You’ll help create the design culture and team that makes it easy to flex resources and empower freelancers to seamlessly contribute. 


This is a remote position that can be done from nearly anywhere as long as you’re working close to US business hours (EST/CST/MST/PST).  There will be zero to minimal travel required.

Responsibilities:

  • Build a UX vision with a strong point of view to catapult our product to set a new standard in online marketplaces.  

  • Work with product to strategically prioritize initiatives and features that address the most important customer and business needs. 

  • Immerse yourself in the world of marketplaces, the future of work, and blockchain technology to understand the full vision and potential lasting impact of your design.  

  • Understand the core needs and pain points of users through research including customer interviews, surveys, usability testing, field observations, and relationship building. 

  • Research competitive and analogous products and experiences. 

  • Independently design and maintain wireframes, mockups, UI prototypes, and specifications.

  • Create the Braintrust design system that will enable efficient production of beautiful, high-fidelity user interfaces.

  • Translate new blockchain technology into seamless user experiences to make the world of Cryptocurrency easy and accessible.  

  • Ensure design quality through the product development process. 

  • When necessary, engage freelancer design talent to scale efforts. 

Required Experience:

  • Previously held senior positions in high growth start-ups..  

  • Strong portfolio demonstrating user-centered design philosophy, taking complex processes and making them easy for every user.  

  • Experience in designing enterprise SaaS web applications (Bonus Points: experience with two-sided marketplaces)

  • Strong commitment to the core values of the Braintrust team and a demonstrated willingness to fully understand the bigger mission.  


You’re a great match for this role if you have:

  • Commitment to Excellence. Relentless dedication to building something that sets a new standard in design.  

  • Customer obsession. You deeply understand the customer, and want to build a product that delivers delight and value for them. 

  • A love of independent work. You understand business context and can make decisions on your own that keep the process moving forward.

  • A shared vision with us around the Future of Work. This role exemplifies how complex and sophisticated work will be done in the future.