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Sr. Community Manager

Community | Remote, - / +4 hrs from PDT | Full Time

Job Description

About Braintrust

  • We’re creating a new marketplace business model that is owned and operated by the community and powered by a blockchain token. 

  • Founded by two serial entrepreneurs with multiple exits, Adam Jackson and Gabriel Luna-Ostaseski. 

  • We have 30+ Fortune 1,000 customers including Nestle, Porsche, Deloitte + more

  • There are 2,000 talents on our platform, and 50,000+ on our waitlist

  • We’ve raised $25M in funding from IDEO, True Ventures, Homebrew, ACME + more

  • We’ve been featured in The New York Times, Fortune, The Wall Street Journal + more

Make an Impact

  • We’re not going after a small problem or a small market. We’re creating a new economic model for how work gets done globally. 

  • We believe talent is everywhere but opportunity is not; our ambition is to spread economic opportunity more equitably around the world. 

  • At Braintrust, the work you do will help accelerate innovation for enterprises, and make a difference in the lives of freelancers.

Hop on the Rocketship

  • In 2020, we outpaced our growth projects by 300%

  • Freelancers are making $1M a month via Braintrust and will be making $10M a month by end of this year

  • Harvard Business School wrote a case study on our new business model. 

Team and Culture

  • We are a mission driven culture composed of ambitious, creative and hard working people. 

  • We started and will always be a fully distributed company across 15 different countries.

  • We offer unlimited PTO and bring our team together for retreats twice a year. 

  • We offer best in class health care benefits, and cover 75% for you, and 50% for your dependents.

  • We provide $100/ mo gym & house cleaning stipends

  • We provide a $500 annual learning & development, and a $200 technology stipend

About the Role

Braintrust is seeking an experienced leader who is passionate about building communities of highly-skilled talent around the world. You will be responsible for creating and driving Braintrust programing and initiatives to serve both our core talent and the wider online audience. You will also lead a team of highly engaged Community Leaders to create upskilling, reskilling and opportunities for networking dedicated to various types of freelance talent: Engineering, Design, Product Management, etc. while working cross functionally with Marketing, Product and Sales teams. 

Responsibilities:

  • Lead and manage programs that generate engagement, growth, and belonging with our freelance talent community, and create new programs to help recruit talent to join Braintrust.

  • Activate a team of Talent Community Leaders to develop programming  for various types of freelance talent. Listen, respond to, delight in, and earn our community’s trust every day.

  • Keep a pulse on trending and hot topics in the community and identify areas of opportunity to grow engagement at scale.

  • Collaborate with Marketing, Design, and Product teams to creatively engage the talent community through content, campaigns, gamification and token participation. 

  • Work with Marketing & Social Media teams to build a large online audience and community to help with Braintrust content creation, brand-building and talent recruiting funnels.

  • Partner with the Braintrust Academy Program Manager to create engagement programs for Braintrust Academy students.

  • Establish partnerships with Freelancer communities, organizations, brands and businesses in Engineering, Design and Product management to create campaigns and events to enrich talent programs

About You:

You love working at a high growth startup and thrive on the challenges that come with building a new company. You thrive in mission driven cultures that obsess about delivering value to community members. You’re experienced but want to lean into an early stage company with a world changing mission. 

You’re:

  • Sharp, agile, adaptable

  • High integrity

  • Relentlessly ambitious

  • High bandwidth 

  • A direct and clear communicator 

  • Creative, and always looking for new ways of doing things

  • Keeps up to date with the latest community tools, programs and industry trends

  • Data-oriented,  results driven, strategically minded.

Requirements:

  • 5+ years of experience in community management

  • At least 2-3 years experience in social media marketing, content creation, editorial, and product

  • Highly autonomous

  • A proven ability to build and manage  a large online community and audience of 100,000+

  • Prior management/ leadership experience 

  • Familiar with and has existing relationships with freelance communities and organizations, a plus.

  • Highly organized and operationally efficient, able to work on a wide variety of projects daily

  • Thrive in a remote only environment