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Senior User Researcher (no C2C)

Design | Remote | Full Time

Job Description

JOB TYPE: Freelance, Contract Position - can be 3 or 6 month, possible contract to hire

LOCATION: US Based, ET to PT

HOURLY RANGE: Our client is looking to pay $90 - $110 USD / HR

ESTIMATED DURATION: 40Hrs/Week - Long Term, 6-month project

HIGH-LEVEL QUALIFICATIONS: 

  • Must have worked with product designers, PMs, and Engineers

  • Must have case studies ready to present

ABOUT US:

Braintrust (usebraintrust.com) is a user-controlled talent network, where you keep 100% of what you earn and actually get to own the platform. We've been onboarding some big clients and specifically need a Senior User Research for our client.  

 

Responsibilities

● Lead all aspects of the user research cycle, from scoping and recruiting to method selection,

analysis and presentation

● Lead and execute qualitative and quantitative research programs that align business goals

and member needs

● Identify and prioritize opportunities where research can help improve a product decision or

member experience

● Uncover the latent and unmet needs of our members to support successful design outcomes

● Lead creation of reports, usability studies, stakeholder maps, journey maps, personas, and

other research outputs that foster user empathy across the Product organization

● Collaborate with Clinical, Consumer Insights, and Data Science teams to ensure our product

decisions reflect a complete picture across all research domains

● Partner with Design Leads and Product Managers to plan and facilitate stakeholder

workshops

● Provide actionable feedback gracefully and without ego, and openly solicit critique for your

own work

● Providing mentorship to other team members

Qualifications

● 8+ years user research experience with mobile apps, web applications and consumer

products within the health or medical fields

● Proven track record in partnering with Design, Product Management, Engineering, and

Clinical teams

● The ability to derive meaningful stories from research data that resonate across the Product

teams

● Expertise in scoping, planning and executing each step of the research process both

in-person and remotely

● Extensive experience with tools for recording, analyzing, storing, and sharing research,

including data analytics and visualization tools

● Experience with contextual-inquiry, user interviews, and other methods of ethnographic and

generative research


● Experience with usability testing, accessibility reviews and other methods of evaluative

research

● Educated recommendations for specific research protocol best practices

● Graduate-level degree in related field preferred



ABOUT THE HIRING PROCESS:

Qualified candidates will be invited to do a screening interview with the Braintrust staff. We will answer your questions about the project, and our platform.  If we determine it is the right fit for both parties, we'll invite you to join the platform and create a profile to apply directly for this project.  

C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.  

Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.