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Lead Service /UX Designer ( McKinsey)

Design | Remote | Full Time

Job Description

JOB TYPE: Freelance, Contract Position - No agencies (See notes below)

LOCATION: Remote (TimeZone: ET)

HOURLY RANGE: Our client is looking to pay $100 - $150/HR 

ESTIMATED DURATION: 40Hrs/Week - Short Term, till end of year


  • Solid Portfolio or PDF case studies

  • Excellent storyteller and presentation/ stakeholder meetings


Braintrust ( is a user-controlled talent network, where you keep 100% of what you earn and actually get to own the platform. We've been onboarding some big clients and specifically need a Lead Service/ UX Designer for our client.  

***US BASED only. W2 role 

***Quick Interview process with immediate start 

 You will apply the human centered design approach on a variety of projects that integrate digital designs into products, services and environments.

In this role, you will be responsible for key design deliverables across a variety of stages and client priorities, from research and insight generation to concept and delivery. You will join in our significant and serious efforts to embed design into strategic problems. On your projects, you will work on blended cross functional teams and will tackle all aspects of the design process. You will think creatively and strategically, dissecting business problems and using design methodologies to develop innovative outcomes.

To gain user insights, you will utilize qualitative and quantitative research and testing, persona development, customer journeys, and service blueprints. To communicate your findings, you will engage our clients with your storytelling and narration skills, leveraging a variety of verbal and visual methods (e.g., storyboards, wireframes, prototypes, etc).

You will leverage all forms of visual design capabilities to prototype and iterate on UX/UI design that represent a realistic feel of the intended user experience including sketching, information architecture, wireframes and user flows. You will lead these usability testing sessions, synthesize findings and iteratively integrate them into design solutions.

You'll also participate in interactive workshops and concept sprints to inject design thinking tools and methodologies to produce tangible results in a rapid and iterative way with our clients. Throughout the design process, you'll work closely with client teams to communicate the product vision, ensure that design specifications are implemented, and strengthen your client’s capabilities through coaching and sharing of design best practices.


Qualified candidates will be invited to do a screening interview with the Braintrust staff. We will answer your questions about the project, and our platform.  If we determine it is the right fit for both parties, we'll invite you to join the platform and create a profile to apply directly for this project.  

C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application.  

Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.