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General Manager, Professional Network Product (REMOTE)

Core | Remote, - / +4 hrs from PDT | Full Time

Job Description

About Braintrust

  • We’re creating a new marketplace business model that is owned and operated by the community and powered by a blockchain token.
  • We’re not going after a small problem or a small market. We’re creating a new economic model for how work gets done globally.
  • Founded by two serial entrepreneurs with multiple exits, Adam Jackson and Gabriel Luna-Ostaseski.
  • We’ve raised $142M in funding from leading Silicon Valley Investors including Tiger Global Management, Coatue, Coinbase Ventures, IDEO, Blockchange, Uprising, True Ventures, Homebrew, ACME + more
  • We have 500+ Fortune 1,000 customers including Nestle, Nike, Porsche, Deloitte, Twitter, Coursera + more
  • We’ve been featured in The New York Times, Fortune, The Wall Street Journal + more

Hop on the Rocketship

In the past 18 months:

  • Gross Services Volume (GSV) grew by 2,079%, from $1.2M to $24.3M
  • The number of enterprises (Clients) jumped 752%, from 63 to 474
  • Job-seekers (Talent) flocked to the platform growing from 2,194 to over34,000
  • The network’s Community grew 70X from 10,000 to over 700,000 members

About the Role:

As the General Manager, Professional Network, you’ll spearhead the development of an engaging social product that drives meaningful interactions with Braintrust professionals which ultimately drives network growth and GSV. You’ll leverage our unique token ownership model to motivate members to make meaningful contributions in addition to referring other high-quality peers, creating a positive network effect loop. This is a new position for an entrepreneurial leader who understands the power of customer development, as well as the table-stakes nature of quantitative metrics.


  • Build a major new product from scratch. Own the strategy, budget, execution, and results. Create a resourcing plan and execute on it to meet targets.
  • Develop a data-informed product strategy and growth targets that ladder up to the company objectives based on your deep understanding of the target customer, growth funnels, viral loops, flywheels, and your product intuition. Lead the product strategy to achieve those targets.
  • Ensure teams are focused on high confidence and ROI initiatives by working with the reporting team, user research and marketing to model impacts and rapidly adjust priorities based on new learnings.
  • Lead teams through the inception, rapid development, and iteration of new features and experiments to grow the user base while also creating customer value and removing friction. Share insights, learnings and results.
  • Guide teams through ambiguity, provide context as required, and empower teams to take ownership on a solution by leading with decisiveness.
  • Collaborate and work cross-functionally with founders and Braintrust community to test concepts from idea, to MVP, to mature product.
  • Coordinate and manage freelance resources (actual talent on Braintrust) to build and iterate new features.

About You:

  • You have strong product management background and judgment. You obsess over customer problems and know how to drive product and related teams to results.
  • You have a deep understanding and successful prior execution of viral growth loop mechanisms, particularly personal, financial and social loops.
  • You’ve built social products and understand the role of community, key members in that community, and incentives that drive desired actions.
  • You love working at a high-growth startup and thrive on the challenges that come with building a product from scratch.
  • You have an analytical mindset and use data to inform your decision-making.
  • You are highly autonomous, communicative, and organized
  • You are mission-driven and ready to make a major impact on the future of work


  • 10+ years of product management experience (and 5+ years of product leadership experience)
  • Demonstrable ability to creatively innovative, “consumer-grade” user experiences in a social experience with built-in incentive structures.
    Experience and comfort working in a fully distributed, start-up team environment.
  • Passionate about design and aesthetics
  • Knows how to form and manage agile teams, including writing proposals, staffing the projects, developing clear timelines and deliverables, as well as defining the goals and vision for the product
  • Understanding and empathy for the mindset of enterprise customers who are looking to innovate, since this is the core reason clients are coming to Braintrust
  • Highly motivated, proactive work style, and excellent organizational skills
  • Entrepreneurial spirit, intellectualism, supportiveness, and a bias toward “yes.”
  • Strong attention to detail and organizational skills.

Team & Culture:

  • We are a mission-driven culture composed of ambitious, creative, and hard-working people.
  • We started and will always be a fully distributed company across 15 different countries.
  • We offer unlimited PTO and the flexibility to work wherever and whenever is best for you
  • We offer best-in-class health care benefits, and cover 75% for you, and 50% for your dependents.
  • We provide $100/ mo gym & house cleaning stipends
  • We provide a $500 annual learning & development, and a $200 technology stipend