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Enterprise Account Manager

Sales | Remote | Full Time

Job Description

About Braintrust

  • We’re creating a new marketplace business model that is owned and operated by the community and powered by a blockchain token. 

  • Founded by two serial entrepreneurs with multiple exits, Adam Jackson and Gabriel Luna-Ostaseski. 

  • We have 30+ Fortune 1,000 customers including Nestle, Porsche, Deloitte + more

  • There are 2,000 talents on our platform, and 50,000+ on our waitlist

  • We’ve raised $25M in funding from IDEO, True Ventures, Homebrew, ACME + more

  • We’ve been featured in The New York Times, Fortune, The Wall Street Journal + more


Make an Impact

  • We’re not going after a small problem or a small market. We’re creating a new economic model for how work gets done globally. 

  • We believe talent is everywhere but opportunity is not; our ambition is to spread economic opportunity more equitably around the world. 

  • At Braintrust, the work you do will help accelerate innovation for enterprises, and make a difference in the lives of freelancers.


Hop on the Rocketship

  • In 2020, we outpaced our growth projects by 300%

  • Freelancers are making $1M a month via Braintrust and will be making $10M a month by end of this year

  • Harvard Business School wrote a case study on our new business model. 


Team and Culture

  • We are a mission driven culture composed of ambitious, creative and hard working people. 

  • We started and will always be a fully distributed company across 15 different countries.

  • We offer unlimited PTO and bring our team together for retreats twice a year. 

  • We offer best in class health care benefits, and cover 75% for you, and 50% for your dependents.

  • We provide $100/ mo gym & house cleaning stipends

  • We provide a $500 annual learning & development, and a $200 technology stipend


About the Role:

As Enterprise Account Manager you will be responsible for expanding our existing accounts with Fortune 1000 clients like Nestle, Deloitte, Porsche and Pacific Life. You will work in partnership with our enterprise sales team to ensure a great first experience in new pilots and building account expansion plans to grow Gross Services Volume in each account.   

Responsibilities:

  • Partner with our enterprise sales team to build targeted account plans for the enterprises we serve. 

  • Expand into other departments within our enterprises with a goal of growing revenue month over month 

  • Build relationships, find the best ways to scale different customers, and contribute to their long-term success.

  • Making product and process recommendations to our product and talent operations team from customer feedback to improve our platform 

How you will be measured:

  • Existing account revenue retention and growth 

  • Customer satisfaction


About you:

You love working at a high growth startup and thrive on the challenges that come with building a new company. You thrive in mission driven cultures that obsess about delivering value to their customers. You’re experienced but want to lean into an early stage company with a world changing mission. 

You’re: 

  • Sharp, agile, adaptable

  • High integrity

  • Ambitious, relentless

  • High bandwidth 

  • Direct and clear communication 

  • Contrarian/non conformist

  • Highly analytical

Requirements

  • 5+ years of experience in Enterprise B2B account management or sales

  • Experience in professional services or management consulting is a plus.

  • Strong interpersonal skills and a deep desire to help customers succeed. 

  • Highly organized and operationally efficient, able to work on a wide variety of projects throughout the day. 

  • Proven experience building processes to scale and report on account management