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Community Manager

Community | Remote | Full Time

Job Description

Full-time + 100% Remote role.

About Braintrust

  • Braintrust is creating a new marketplace business model that is owned and operated by the community and powered by a blockchain token. 

  • Founded by two serial entrepreneurs with multiple exits, Adam Jackson and Gabriel Luna-Ostaseski. 

  • There are 100+ Fortune 1,000 customers including Nestle, Porsche, Deloitte + more in the Braintrust network

  • The Braintrust community consists of 700K+ members around the world interested in freelancing, web3, decentralized finance and crypto.

  • The Braintrust network has raised $25M in funding from IDEO, True Ventures, Homebrew, ACME + more

  • Braintrust has been featured in The New York Times, Fortune, The Wall Street Journal + more

Make an Impact

  • We’re not going after a small problem or a small market. We’re creating a new economic model for how work gets done globally. 

  • We believe talent is everywhere but opportunity is not; our ambition is to spread economic opportunity more equitably around the world. 

  • At Braintrust, the work you do will help accelerate innovation for enterprises, and make a difference in the lives of freelancers.

Hop on the Rocketship

  • In 2020, we outpaced our growth projects by 300%

  • The Braintrust token, BTRST is publicly traded on exchanges including Coinbase.

  • Freelancers are making $3M a month via Braintrust and will be making $10M a month by end of this year

  • Harvard Business School wrote a case study on our new business model. 

Team and Culture

  • We are a mission driven culture composed of ambitious, creative and hard working people. 

  • We started and will always be a fully distributed company across 15 different countries.

  • We offer unlimited PTO and bring our team together for retreats twice a year. 

  • We offer best in class health care benefits, and cover 75% for you, and 50% for your dependents.

  • We provide $100/ mo gym & house cleaning stipends

  • We provide a $500 annual learning & development, and a $200 technology stipend

About the Role

Braintrust is seeking an experienced leader who is passionate about building and educating global communities. You will be responsible for creating and driving Braintrust programming and initiatives for acquisition, engagement and retention of Web3, open source, crypto and defi users with a primary focus on these platforms: Telegram, Twitter and Discord. You will also lead a team of highly engaged Community Ambassadors to create localized communities around the world.


  • Define our strategy to acquire, engage and retain crypto communities.

  • Conduct outreach to and develop partnerships with influencers and other projects to help raise our profile.

  • Develop conversation starters, campaigns and content to engage crypto markets.

  • Structure an Ambassador Program to be our advocates and leaders in local crypto markets across the world.

  • Keep a pulse on trending and hot topics in the community and identify areas of opportunity to grow engagement at scale.

  • Collaborate with Marketing, Design, and Product teams to creatively engage the talent community through content, campaigns, gamification and token participation. 

  • Work with Marketing & Social Media teams to build a large online audience and community to help with Braintrust content creation, brand-building and recruiting funnels.

About You:

You love working at a high growth startup and thrive on the challenges that come with building a new company. You thrive in mission driven cultures that obsess about delivering value to community members. You’re experienced but want to lean into an early stage company with a world changing mission. 


  • Sharp, agile, adaptable

  • High integrity

  • Relentlessly ambitious

  • High bandwidth 

  • A direct and clear communicator 

  • Creative, and always looking for new ways of doing things

  • Keeps up to date with the latest community tools, programs and industry trends

  • Data-oriented,  results driven, strategically minded.


  • 5+ years of experience in community management

  • Proven ability to manage a large online community and audience

  • At least 2-3 years experience in social media marketing, content creation, editorial, and events management

  • Crypto knowledge a plus, but not a requirement 

  • Highly autonomous

  • Prior management/ leadership experience 

  • Highly organized and operationally efficient, able to work on a wide variety of projects daily

  • Thrive in a remote only environment