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Senior Manager/Director, Business Operations

Business Operations | San Francisco, CA | Full Time

Job Description

About Us:

Blueshift’s AI-Powered Marketing Platform empowers cutting edge B2C brands to drive 1:1 marketing on every channel. The company is backed by top tier VCs like Storm Ventures & Nexus Venture Partners and is based in San Francisco.


We are looking for our first Business Operations hire, who will initially support the Marketing & Sales functions. The ideal candidate would have a strong analytical bent of mind and lots of intellectual curiosity, coupled with an impact-oriented attitude. You should be an Excel Ninja, and should be proficient in using and other software products.

This is a great opportunity to work closely with the C-Suite team of a rapidly growing early stage startup. We are looking for someone who enjoys a startup environment, but at the same time someone who has experienced the challenges of rapid scaling.

  • Maintain reports and dashboards to provide visibility into marketing campaign results and measure campaign effectiveness, including channel metrics, opportunity stages, pipeline contribution, and ROI
  • Track & analyze key sales metrics, pipeline health and win rates. Identify trends from the data. Own the sales forecast
  • Prioritize & score target accounts & individual prospects for marketing
  • Administer territory management and lead routing for sales. Analyze territory potential and segmentation
  • Drive sales and other process efficiencies by identifying gaps, and evaluating / implementing new ideas, tools and processes.
  • Play a leading role in the administration, customization and continuous evolution of our SFDC instance.
  • Ensure data integrity with the appropriate level of automation, data validation and user training.
  • Lead the technical aspects of marketing and sales system integrations including the marketing automation platform (Pardot), analytics (Google Analytics), SFDC, internal databases and external data providers.


  • 4-10 years of relevant experience in Business Operations role in the SaaS industry. Experience in fast growing startups preferred.
  • Bchelor's degree required (BS in Engineering or Science preferred). MBA preferred.
  • super-user and expert in its app ecosystem
  • Strong analytical and operational skills
  • Very high proficiency with Microsoft Excel (“Excel Ninja”).
  • Start-up experience is a must
  • Demonstrated ability to thrive in a fast-paced environment