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Senior Research Manager

Operations | SF, NY or Remote | Full Time

Job Description

Bleacher Report is the social voice of sports – creating and collaborating on the culture of sports for the next generation of fans. Its vision for making sports bigger than games has led to unmatched engagement. Bleacher Report also provides an industry-leading fan experience on mobile devices through the highly addictive app Team Stream. Follow the action at and through Instagram @BleacherReport.

Major Duties and Responsibilities 

  • Serve as client-facing expert on research capabilities and oversee the execution of all research studies 
  • Serve as the subject matter expert on brand studies, having a clear POV on the best option for each client
  • Consistently evaluate vendors and methodologies in the marketplace to ensure we’re adequately positioned to prove the value of advertiser spends
  • Maintain a presentation providing the sales team with an overview of our brand study offerings and keep the presentation updated
  • Build a repository of case studies to leverage for client pitches
  • Serve as the POC with the sales team and guide them through the study process
  • Serve as the POC with the client and the research vendor and maintain clear communication with all internal + external teams throughout the brand study process
  • Coordinate with sales, the client, the vendor and ad operations the proper and timely implementation of all tagging and SDKs as required for the success of each study
  • Implement best practices in terms of study and survey design while ensuring all stakeholders have an opportunity for input
  • Monitor study results to ensure they’re in line with client expectations
  • Interpret results and assist in integrating findings into the larger campaign recap, providing a clear understanding of the value added from the partnership
  • Create a system to tracking pending, live, and closed studies
  • Manage invoicing, with focus on pacing towards budget 
  • Provide monthly updates to senior leadership about study activity, pacing towards budget, and performance
  • Partner with the Marketing team to execute ad hoc consumer research studies
  • Have a clear understanding of the best way to execute these studies (i.e. vendor vetting, sample selection, survey design, methodological practice)
  • Oversee an Analyst/Sr. Analyst and ensure that they’re well-positioned to assume the day-to-day management of study execution

Experience Needed:

  • Prior Work Experience (Minimum experience requirement, Desirable Skills) 
  • Must have at least 5-7 years of work experience
  • Must have at least 3-5 years of experience working in a primary research role
  • Must have experience executing qualitative + quantitative studies
  • Previous brand study execution experience strongly preferred
  • Previous foot traffic and attribution study experience strongly preferred (i.e. Placed, Foursquare)
  • Must be familiar with a number of study vendors
  • Strong presentation and communication skills
  • Background in statistical analysis a plus
  • Bachelor’s Degree in Business, Mathematics, Statistics, Economics, Communications or other relevant field
  • Client facing experience required, specifically as the lead POC for research studies
  • College degree required

Bleacher Report is a division of WarnerMedia, LLC.  Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.