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Sales Operations Analyst

Sales | Campbell, CA | Full Time

Job Description

About Us:

Bitglass drives innovation in the cloud security space through its secure access service edge (SASE) platform that secures any interaction. We were recognized as a Leader for the third straight year in Gartner’s 2020 Magic Quadrant for CASB, and boast a perfect score in KuppingerCole’s 2020 CASB Market Compass. With over 150 employees, $150M in funding from Tier 1 venture capital firms, and great customers in a broad range of industries, we’re growing every day. If you’re the type of person that likes a fast-paced, high-growth environment, read on. We offer candidates competitive salaries, benefits, and stock packages.


  • Partner with the Sales Leadership Team in preparation and review of Key Performance metrics, Business plans, and Quarterly Business Reviews

  • Work closely with the field to identify the opportunities, develop an action plan, monitor execution, and report outperformance. 

  • Drive the reporting process to provide accurate and timely reports to the field team and address specific questions in an effective manner

  • Work directly with global sales personnel in providing professional and timely sale operational support

  • Manage day to day Salesforce Administration 

  • Provide Salesforce support to the user base

  • Responsible for proper documentation related to duties and responsibilities within the sales teams


  • Bachelor’s Degree 

  • Minimum of at least 1-3 years in supporting sales organizations and managing sales support teams in a high-growth technology environment.

  • Demonstrated knowledge and have owned the sales operation processes including forecasting, territory, quote setting, and the lead to orders funnel

  • Strong organization skills, program management desirable

  • 1-3 years managing the adoption of SFDC and surrounding applications, and have a thorough understanding of the SFDC application model, architecture, automation, and data structure.

  • Demonstrated understanding of Sales, Inside-Sales, and Channels.

Core Competencies, Knowledge, and Skill Requirements:

  • Advanced skills in Excel & PowerPoint 

  • Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides)

  • Salesforce Administrator experience required

  • Marketo experience a plus

Communication and Interpersonal Skills:

  • Excellent verbal and written communication skills

  • Comfortable in a fast-paced, collaborative, small company environment with minimal direction and able to adjust workload based upon changing priorities.

  • Proven track record of effectively interfacing with cross-functional departments and sales management team

  • Demonstrated project management skills to execute multiple projects with tight deadlines, including attention to detail and follow-through. 


  • Stock options and 401k plan
  • Generous company-paid medical/dental/vision/life coverage.
  • Commuter benefits program.
  • Unlimited PTO
  • Fully-stocked break rooms with complimentary food and drink

Bitglass is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state, or local law.