Senior Producer

About Big Huge Games

Originally operating as SecretNewCo, the company was founded in March of 2013 by a group of industry veterans (Civilization II, Rise of Nations, FrontierVille). Big Huge Games is dedicated to "Finding The Fun" through rapid prototyping and a focus on a great user experience. We're a small, passionate team of experienced game development veterans, proudly located just north of Baltimore, MD.

Summary of Position

Big Huge Games is looking for a skilled Senior Producer with experience in agile development methodologies to join their team. The ideal candidate should have a track record of delivering high-quality products using sustainable development practices and a continuous improvement mindset.

Our headquarters are in Timonium, MD. While we prefer MD-based candidates, with mutual agreement, we can accommodate a remote work environment for candidates from the following states: Alabama, Arkansas, California, Florida, Georgia, Massachusetts, Maryland, Michigan, Nevada, North Carolina, New York, Oregon, Texas, Washington, Wisconsin.

Responsibilities

• Provide production support to cross-functional development teams made up of software engineers, artists, designers, QA, and product managers.
• Collaborate with the Executive Producer and feature delivery teams to lock down requirements and specifications for current and upcoming releases.
• Run daily and regular scrums as needed to ensure project teams are on track and meeting delivery deadlines.
• Identify pipeline bottlenecks and development risks affecting release plans and provide active solutions.
• Work with production, team members, and stakeholders to prioritize schedule planning, trade-offs, and ensure that information around issues and changes is appropriately communicated.
• Provide regular status reporting and capacity plan updates, and mentor individual contributors within the production team.
• Collaborate with QA, leads, development teams, and other relevant parties to ensure that releases are high quality, complete, and meet all assigned deadlines.
• Help coordinate release and hotfix war rooms, track CS reporting, and monitor releases to identify and address any emergent issues quickly.
• Schedule and run regular triage reviews with QA and leads to ensure priority bugs and issues are scheduled and assigned, reducing tech debt.
• Identify inefficiencies and roadblocks in production pipelines and work with the team to develop solutions that will continuously improve processes.
• Implement project tracking through JIRA and scope management processes.
• Write internal documentation, as necessary.
• Serves as an internal game critic and provides feedback to key stakeholders as occasions arise.

Qualifications

• 5+ years of production experience in free-to-play social and/or mobile games, with production experience in the live game release cycle highly desired.
• Practical knowledge of production life cycle from concept to post-release live operations.
• Demonstrated experience in working with broad cross-functional teams.
• Effective verbal and written communication skills across all levels of an organization.
• 3+ years managing game programs and projects using agile methodologies, with a working understanding of other project management methodologies.

Nice to Have

• Bachelor's degree in any number of related fields, including (but not limited to) computer science, business planning, game production or equivalent experience.
  
• ScrumMaster Certification.
• Robust knowledge of world history.
• Experience working with a remote team.

Big Huge Games is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.