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Jewelry Store Manager

Ben Bridge Jeweler Retail | Brea, CA | Full Time

Job Description

We have been in business for over 105 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has seventy-five Ben Bridge Jeweler and PANDORA (Owned and Operated by Ben Bridge Jeweler) stores, across the United States and British Columbia. We are committed to serving our customers with a quality experience and jewelry that will be treasure for generations.  Jewelry is more than just an adornment.  It is a means of expression, love, personality and history. Its meaning only grows with time.  We don’t sell to a customer just once; we want to be their jeweler for life!    

Ben Bridge Jeweler Store Managers hire, train, develop and coach store Sales Associates. They set performance goals and exceed sales. Our Store Managers are responsible for managing visual merchandising, security, team schedules, and expense control.  They lead by example in sales and in creating an environment that engages customers in their store.  They represent the Ben Bridge Jeweler brand.  Our Store Managers are energetic and committed to creating unforgettable moments that leave lasting memories.  They love fine jewelry and lasting timepieces.  Flexibility with work schedule, including holidays, is a must.

If you are detail-oriented, highly organized and enjoy building customer relationships, then this job may be for you! Store managers lead, hire top talent and “brand fans” for their teams. They passionately lead and educate the store sales team.  The selected leader will have a positive attitude, passion and enthusiasm for Ben Bridge jewelry, our community, and our people.

Bilingual is a plus but not required.

Required Minimum Qualifications

  • 3 plus year retail management & customer service experience or 4 plus years’ experience in a selling setting
  • Experience in selling luxury and/or lifestyle branded products
  • Working experience of MS Office (Word, Excel, Outlook)
  • Demonstrated recruiting, interviewing, and staff planning skills
  • Practiced strong communication (written, verbal) and interpersonal skills
  • Ability to multi-task and coordinate ongoing projects, plans, and teams
  • Ability to brainstorm and problem-solve
  • Works well under pressure and meeting tight deadlines
  • Experience with business acumen and key performance indicators

The full-time schedule is designed to provide flex staffing during key events and peak selling times.   As a full-time associate, you will be eligible for health and welfare benefits in addition to sales bonus, monthly incentives and SPIFFs. Other benefits include employee merchandise discounts, paid training and paid time off, such as:  vacation, holidays, bereavement and jury duty.  Paid training includes certification from the Gemological Institute of America (following completion of one year service time).  In addition to our medical, dental and vision insurance, Ben Bridge Jeweler also offers a 401(k) plan with a company match.

Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affirmative Action employer.  We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law.