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eCommerce Business Support (Philippines)

Current Openings - Hiring Now! | Remote | Full Time

Job Description
Location:
The Philippines - work from home position

Beekeeper Marketing’s employees are distributed across the United States in all time zones and operate in a completely virtual work environment. We have hubs in Seattle, Boulder/Denver, and the Bay Area. We get together often at conferences, trade shows and off-sites and rely on collaborative tools like Slack to help keep us connected. We are looking to establish a presence in the Philippines.
 
About Beekeeper Marketing:
Beekeeper Marketing was founded in 2007 to help great natural/organic/specialty consumer packaged goods companies (grocery, pet, and health/personal care) reach their sales potential on Amazon and other eCommerce channels. We focus on developing and executing sales, marketing, and supply chain strategies. Have a look at our capabilities deck for more information about our services. With Amazon’s acquisition of Whole Foods Market in 2017, our business is thriving and growing even faster than before. Beekeeper is a scrappy, dynamic, quickly-growing company with a portfolio of 130+ consumer packaged goods clients. We pride ourselves in being a hardworking, results-oriented group that strives for a corporate culture that champions integrity, flexibility, kindness, and fun. Beekeeper was acquired by Advantage Solutions in August 2018 and operates as a business unit within Advantage’s Digital Technology Division. Join us!
 
Position Overview: 
The eCommerce Business Support will primarily support the Marketing and Business Management Departments and will be exposed to a wide range of business activities. The successful candidate will be highly motivated, detail-oriented, and able to effectively interact with a team.

Primary Job Functions:
From within Amazon’s back-end Vendor Central, Seller Central and AMS platforms:
  • Prepare Monthly Reports for clients
  • Perform New Item Set-ups (NIS) including merchandising new ASINs and monitoring for first orders
  • Support with account audits and profitability analysis (pull Average Selling Price (ASP), Fulfillment Costs, etc)
  • Ongoing catalog support:
    • Support with A+ page execution and updates
    • Monitoring catalogs ongoing and update as needed, communicating to business management if anything changed
    • Update images if changed
    • Help with quarterly hidden keyword sweeps and updates
  • Operations/finance support:
    • File shortage claim disputes and work to close the loop and identify root cause
    • Pull Seller Central inventories, reports etc.
    • Support clients with research around Deductions, Co-Ops, Invoices, Remittance, and Direct Fulfillment orders
    • File prep and other types of chargebacks disputes and monitor ongoing chargebacks
  • Marketing support:
    • Assist with brand store edits
    • Load Vendor Powered Coupons (VPCs), Lightning Deals, Best Deals, Price Promotions, Promo Codes
    • Ongoing tracking of above deals + reporting actuals/results end of each month
    • Support (as needed) execution of self-serve merchandising programs
    • Pull AMS receipts for some clients

Qualifications:
  • Detail-oriented
  • Able to work several hours every day that overlap with US business hours.
    • Training schedule: 6am-3pm Mon through Fri Manila Time (8 hours per day, 1 hr lunch break, 40 hours per week). This will allow 4 hours of overlap 4 days per week (3pm-7pm Mon-Thurs US PT).
    • Ongoing Schedule: 7am-4pm Mon through Fri Manila Time (8 hours per day, 1 hr lunch break, 40 hours per week). This will allow 2 hours of overlap 4 days per week (3pm-7pm Mon-Thurs US PT).
    • Adhoc Meetings: occasionally scheduled 6am-12pm Manila Time Tues through Friday.
  • Strong organizational and project management skills
  • Demonstrated experience as an effective team member with strong communication skills, reliability/integrity/maturity, and ability to self-start 
  • Must be comfortable with the learning curve/constant change that comes with operating in a fast-moving, ever-changing world of eCommerce
  • We operate on G-Suite (Gmail, G-Drive, Sheets, Presentations, Calendar, Drawings, etc); experience using G-Suite is a plus. At a minimum, must be adept at Excel, Word, and PowerPoint and willing to make the transition to G-Suite.
  • Must have a dedicated office at home or elsewhere with access to secure high-speed internet and phone, and sufficient space for two monitors. This is not a job that can be done at a coffee shop or while traveling (appropriate equipment will be provided).