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Partner Services Coordinator

Business Operations | New York, NY | Full Time

Job Description

Partner Services Coordinator

Who we are:

Sportsrocket is a New York based company that is working to give sports fans access to live games and events, highlights, and shows, whenever they want, wherever they are, however they consume video. The company works with leading leagues, publishers, and rights-holders, including Major League Soccer, the PGA Tour, Scout Media, and AS Roma, to create and power customized OTT platforms. Incubated by Bedrocket Media Ventures, Sportsrocket's innovative approach is based on a proprietary sports media operating system, that offers an integrated solution for the production, distribution, management and monetization of sports media across all platforms. Founded by sports entrepreneur Brian Bedol, who previously co-founded Classic Sports Network (now known as ESPN Classic) and College Sports Television (CSTV), Sportsrocket aims to become The Power Behind the Game.

Who you are:

  • A sports FANATIC looking for a fast paced, high growth opportunity

  • Bachelor's level education or above.

  • Solid experience working in a client facing role.

  • Expert written and verbal communication skills.

  • Excellent organizational, follow-up and time management skills.

  • Experience with live video production and new media technology.

  • A strong understanding of web technologies standards, and how the digital ecosystem is evolving.

  • Proficient in Word, PowerPoint, Excel, content management and social media platforms.

What you’ll do

  • Know our platform inside and out: Reporting to the Director of Partner Services based out of our NYC office you will be the first point of contact for our growing list of customers which include top tier sports leagues and teams.

  • Proactively monitor live events, troubleshoot technical issues and escalate items to our network operations team as they arise.

  • Manage day to day partner relationships and provide best practices recommendations to Sportsrocket clients.

  • Provide feedback on user experience and work closely with the Product Management team on new partner launches and platform updates.

  • Willing to work a flexible schedule that includes required evening and weekend shifts.

What we provide:

  • Full-Time role

  • Work from our Soho NYC office; snacks included!

  • Competitive pay, with health benefits (medical, dental, vision) and equity for full-time employees

  • Laid-back environment: jeans, plaid, t-shirts, you get the gist

  • Friendly co-workers to geek out with

  • Bring your dog to our NYC office

  • Sportsrocket is an equal opportunity employer.