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Senior Project (Event) Manager

Events | London, United Kingdom | Full Time

Job Description

About Us:

Banks Sadler is a global meetings and event management agency with an enviable client list of some of the world’s leading brands.

The Senior Project Manager with an incentive background, will report in to the Account Team Manager and work closely with the current Project Managers and Registration Coordinators, managing a variety of events, ranging from basic to the detailed & complex, both within the UK and overseas.

You will work with the Account Team Manager to provide leadership, direction and support to the events team, whilst maintaining motivation and enthusiasm.  You will also be responsible for Account specific development of client relationships in order to maintain and increase business opportunities in line with the account and company strategic objectives.


  • Management of day-to-day operation of complex projects and events, including:
    • supporting the senior event management team on a variety of projects (roles will be defined depending on the project scope)
    • pulling together destination feasibility studies
    • assisting with DMC tenders
    • venue research
    • client site visits
    • budgeting
    • design & print
    • managing delegate registrations alone and/or alongside colleagues
    • briefing of and liaison with production department / AV company
    • client & delegate liaison
    • liaison with hotel, ground agents, travel department, suppliers
    • badging, delegate packs
    • on-site staff arrangements
    • reconciling all accounts
    • providing support to the team from an administrative perspective
  • To lead a team working on larger projects including allocation of roles and overseeing work
  • To build client relationships in general with a particular focus on one-two of the team’s accounts working closely with the relevant Account Director(s).
  • To become the operational lead for said Account(s).  Responsibilities include but are not limited to:
  • Taking all managerial respnsibilities for the account save for staff allocation
  • To assist in the management of internal and external resources to deliver portfolio of events
  • Ensure SLAs are met at all times
  • Oversee the launch & roll-out of new processes and procedures for relevant account(s) as and when required
  • Lead, assist and participate in proposals, presentations and pitches relating the account(s)
  • Problem solving with team, other departments and /or suppliers to ensure effective solutions and resolution
  • Oversee large client budgets, prepare spreadsheets, costings, etc
  • Gain approval and support through excellent inter-company and client communication skills
  • Supporting the project team in general, coaching and developing junior level members of the team
  • Any other tasks required by the Account Team Manager


  • Relevant industry experience in a similar role
  • Agency experience is desirable, although not essential
  • Proven experience in logistics and delegate management in the context of an incentive program
  • Exceptional accuracy and attention to detail
  • Experience in the pharmaceutical sector is desirable
  • Ability to work under pressure and work to tight deadlines
  • Experience of contributing to pitches – including excellent presentation skills
  • Excellent organisational skills
  • Experience of mentoring and developing more junior level employees
  • Excellent communication and interpersonal skills
  • Numerate and experienced at managing complex budgets, preparing spreadsheets, costings etc
  • Able to work on own initiative and also as a key team member
  • A’ can do’ attitude and solution orientated
  • Good keyboard and computer skills (MS Word, Excel, Outlook)
  • Languages are not necessary, but would be helpful

What Next:

Send us your CV with a covering letter, telling us why you are right for Banks Sadler. Look at the responsibilities and requirements listed above and tell us why you would make a great addition to our team. This is a full time position based in our London office. Salary dependent on experience. No recruitment agencies please