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Training Coordinator (part-time)

Professional Services | Amsterdam, Netherlands | Part Time

Job Description

Backbase is hiring | Training Coördinator (part-time)


We are Backbase

Companies want the most compelling digital experience for their customers, but older systems can't keep up with today's rapid changes and Web 2.0 World. Applications and IT systems can be fragmented and complex, which makes them difficult to change and makes it hard to create a true outside-in, customer-focused experience. Backbase overcomes these challenges. With our flagship product, the Bank 2.0 Portal, we link people to the vital information and resources they need. We create a seamless online experience without the need to change underlying infrastructure and IT systems. An efficient design enables companies to create high-quality portals that empower both end-customers as well as e-business professionals who need to manage their online customer interactions with less IT support. This means faster time to market for new business requirements and more flexibility to optimize online channels.

Backbase was founded in 2003 by Jouk Pleiter and Gerbert Kaandorp and is privately funded. Working for Backbase you have the opportunity to live in two of the most culturally vibrant cities in the world: Amsterdam (headquarters) or New York City (North American office).

The team

The Training Coordinator will be part of the Expert Services (ES) team. The ES team is our client facing department and provides professional services to our clients.

The goal

As Training Coordinator you are responsible of all the Backbase training sessions. This includes hosting, the coordination, the administration and the logistics of the sessions. Our training events are hosted primarily onsite in our Amsterdam Office. In the sessions we train our clients, professionals and partners. You will be responsible for:

  • Handling the participant registration;
  • Confirm registrations;
  • Catering;
  • Agenda management;
  • First line support for basic questions concerning the training;
  • Send out and process evaluations;
  • Create certificates for the participants;
  • All further administrative actions and training support.

Your profile

The ideal candidate for this job fits the following profile:

  • University student;
  • Excellent communications skills in Dutch and English;
  • Service minded self starter with ability to work independently with great communication and interpersonal skills;
  • You are available around 16 to 20 hours a week during office hours.

The offer

Backbase offers you a challenging job in an informal and ambitious environment where personal development is highly valued. This is all within a successful, young and growing organization with a matching company spirit.

Next steps

If this job appeals to you and you think you are up for the challenge, please use the apply button on this page.

For more information please contact Eveliese Luiting at +31 (0)20 465 8888 or by email: eveliese(at)