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Technical Pre-sales Engineer

Sales | New York, NY | Full Time

Job Description

Backbase is hiring | Senior Technical Pre-sales Engineer

We are Backbase

Financials want the most compelling digital experience for their customers, but in today’s Web 2.0 World, legacy banking systems struggle to keep pace. Backbase helps financials to create a new user experience layer on top of their existing systems that combines content, data and functionality from different underlying systems into fresh customer dialogs. Backbase’s white-label Bank 2.0 Portal software enables financials to deliver next-generation online banking services across multiple devices (including tablets and smart phones), and turns their online channel into a true customer experience platform. Backbase helps financial organizations to re-use their existing systems, and enter the era of 'Engagement Banking' where they manage and optimize their online customer experiences and grow revenue and loyalty.

Backbase is a Visionary software vendor listed the Gartner Magic Quadrant for Horizontal Portal Software, founded in 2003 and privately held. Working for Backbase you have the opportunity to live in two of the most culturally vibrant cities in the world: Amsterdam (headquarters) or New York City (North American office). At Backbase we have a special set of values that make us who we are. We hire and evaluate our employees on these values. It is our company DNA.
  • We get things done
  • We do more with less
  • We believe in great design
  • We are easy to do business with
  • Together we make it work

The team

Are you interested in being a part of one of the most exciting sales teams at Backbase? At Backbase you will be working with some of the most prestigious customers in the US,  explaining how the Backbase technology can help them solve their business or technology challenges.  Backbase next generation portal software offers a modern and cutting edge Customer Engagement platform that helps large enterprises to optimize their online customer interactions.

The goal

We are seeking for a highly motivated technical pre-sales engineer who will be participating in all phases of the presales cycle (information gathering, prototyping, offers, presenting), taking care of the technical activities within the cycle,  and contribute to structurally improving Backbase ’s presales assets (samples, product demo’s, etcetera).

The roles and responsibilities will include, but are not limited to:

  • Owning the technical activities within the sales cycles (technology deep-dives, creating code for PoC, advanced application integration, architecture design);
  • Evangelizing on Backbase products, technologies and practices (written and verbal);
  • Creating re-usable presales assets (code, demos, RFP responses, etcetera);
  • Provide feedback to Backbase product management (roadmap input based on customer requirements);
  • Assisting Account Managers in closing deal.

Your profile

The ideal candidate must be able to articulate the business value of Backbase software and position it in competitive scenarios. In details the desired qualifications are:

  • Strong technical background with 4+ years pre-sales (full presales cycle);
  • Strong communication and presentation skills;
  • Strong programming skills (hands-on) – You like to create smart code;
  • Experience in defining enterprise software architectures (addressing topics like security, scalability, deployment, performance and risk management);
  • Hands-on experience on integration scenarios with various back-end systems (e.g. CMS, CRM, ESB, BPM, etc);
  • Experience with modern Java technologies and patterns (e.g. Spring, SOA) is preferred;
  • Experience determining sizing and designing for scalability and availability;
  • Detailed knowledge of web technologies;
  • Have an eye for crispy web 2.0 application development;
  • HTML, XML and scripting programming experience.

The offer

Backbase offers a comprehensive Benefits Package through our Human Resources partner TriNet. Employee benefits includes a substantial number of Health Care policy options; Dental and Vision Insurance; Short & Long Term Disability Insurance; Life Insurance; 4% Matching 401k plan; Vacation, Holiday, and Sick Paid time off. Backbase coverage is substantial while in addition Backbase, through TriNet, is able to provide the employees with a wide variety of offerings for the employee to custom design benefits that work best for themselves and their families.

Backbase offers you a challenging job in an informal and ambitious environment where personal development is highly valued. This is all within a successful, young and growing organization with a matching company spirit.

Next steps

If this job appeals to you and you think you are up for the challenge, please use the apply button on this page. 

For more information please contact Randy Patist via e-mail: [[redacted]]