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Project Manager

Professional Services | Amsterdam, Netherlands | Full Time

Job Description

The opportunity

The Project Manager EMEA is part of the Professional Services (PS) team. PS is a team of specialist from over several nationalities with the right level of skills and experience to make sure that our product is implemented successfully at our customers. We do exciting projects at top-tier banks all over the world to implement online banking solutions. The banking landscape is moving quickly, with a new innovations from Fin-Tech companies. We help our customers to move quickly, with the challenge to get quick user-friendly results, within the generally very stable banking infrastructure: to be an accelerator. Our solutions focus on mobile apps as well as web-based banking environments: a solution that directly plugs into the main revenue stream from banks, so with a lot of visibility and generally higher budgets than other online implementations.

In this role you will be expected to manage the relationship with customers all around the world and the Backbase Team(s) in Amsterdam and nearshore during the project lifecycle, you will be the main point of contact. You will fulfill an important role supporting and advising clients with implementing their online applications using Backbase Solution to its full potential.

You will be expected to:

  • Initiate projects like Proof of concepts/Pilots and implementations;

  • Manage the projects in a structured and professional manner according to Scrum methodology and report on the status of the project weekly internally and externally;

  • Quickly understand the situation and the needs of the client and be able to translate them into viable solutions using Backbase tools;

  • Coordinate, supervise, and be the strategist for the projects from beginning till end, and manage the business analysts, UX designers, Quality Assurance Consultants, Architects, Front-end and Back-end developers;

  • Perform business process gap analysis and manage requirement changes;

  • Collaborate and bridge the gap between the creative team, marketing, business and the technical teams of the client and Backbase;

  • Be an effective communicator and organizer;

Your profile

You have managed online projects before, but want to step up to manage projects that are mission critical, focus on usability and have a larger budget. You are not a technical expert however, nor are you illiterate in information technology. You need to be an excellent communicator and feel comfortable interacting with stakeholders at various levels within the client organisation in an empathic and considerate way. Organizational and cultural sensitivity are a must.

Skills Profile:

  • Bachelor, Masters-level or University degree, preferably business or IT related;

  • A minimum of 4 to 8  years experience as a Project Manager in a client facing position;

  • Have managed projects from end to end;

  • Experience with technical project teams and technical consultants such as Developers and Architects

  • Experience managing web based international projects;

  • Experienced in agile methodologies (Agile/SCRUM);

  • Experienced in project management methodologies (Prince 2 etc)

  • Experienced in working with Jira, Confluence and Grasshoper

  • Experience with online strategy and complex problem solving;

  • Strong consultancy skills, analytical and communications skills;

  • Excellent written and verbal skills in English;

  • Extreme flexibility about work location and willingness to travel abroad frequently, sometimes for long periods of time - but with emphasis on work/life balance;

  • A team player that shares their experience with other project managers and interested in the big changes that are about to happen in the banking industry.

  • European passport.

Next steps

If this job appeals to you and you think you’re up for the challenge, please use the apply button on this page.

The offer

Backbase provides excellent company benefits for this role.

Backbase offers you a challenging job in an informal and ambitious environment where personal development is highly valued. This is all within a successful, young and growing organization with a matching company spirit.

About Backbase

Backbase employees come from all over the world to do what we do best, which is work with other passionately devoted professionals to create inspiring products. We are the best at what we do because we’re dedicated to pushing innovation in the digital banking world. Every person at Backbase believes in promoting a collaborative, fun and inspiring work environment, and we’re committed to creating a beautifully designed product that inspires not only our clients, but us too. Each day, we strive to learn something new from our customers and colleagues that contributes to the holistic nature of our growing success as a technical innovator in the world of digital banking.