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Internship UX

Professional Services | Amsterdam, Netherlands | Internship

Job Description

Backbase is hiring | Internship UX

We are Backbase

We come from all over the world to do what we love; to design a great product that improves the lives of real people. We’re passionate, dedicated, and among the best in business. Every person on our team believes in working together and supporting each other to get create a beautifully designed product and a work environment that’s fun, inspiring, and dynamic. We believe in learning from our customers and our colleagues, that makes us easy to do business with and exciting to work for.

We have created the world’s leading lean customer experience portal. It has been designed to help organize, create, and manage deeply relevant customer experiences across all channels, on any device. Backbase Portal combines the latest innovations in customer experience design (UX) with next generation technologies to deliver an unbeatable digital experience. Our critically acclaimed customer experience platform eliminates the need to replace existing legacy systems and delivers a highly flexible and fully customizable environment populated by powerful widgets. Backbase has been consistently placed in ‘Visionary’ quadrant of Gartner’s Magic Quadrant for Horizontal Portal Software and, in 2013, was recognized as the most visionary portal vendor.

The Backbase team is made up of more than 150 senior technology and usability professionals, with offices in four of the world’s most vibrant cities: London, Singapore, New York and Amsterdam. If you’d like to join us in any one of them, we’d love to hear from you.   

.The team

Welcome to Backbase! We believe in being the best we can be, both at work and at play. After challenging ourselves at some of the top companies in the world we can be found casting our cares away on the Amsterdam canals, joining in a game of basketball, or simply sharing drinks at a nearby cafe.You will be working in the Backbase UX team, as part of the Expert Services department. Together you tailor the customer experiences exactly to the needs of the customers. The UX team works on complex projects with big ambitions. We bridge the challenges for users, technology, and business.

When working in projects, you will work with a multi disciplinary team, consisting of Backbase and customer experts. We are an international company and have customers in Russia, South Africa, Europe, Middle East and the USA. 

The goal

As Backbase intern you will be working at a leading and innovative web 2.0 company. The intern will be working inside the Expert Services department, where you get the opportunity to help create the designs for complex web applications (like Online Banking). 

As UX Intern you are coached by one of our senior designer within Expert Services to help define user journeys and intuitive design concepts that promote usability and optimize the user experience for both mobile and desktop web applications. 

Within Backbase we have our own UX process that includes utilizing our UX pattern library and style guides to create wireframes, visual designs and other UX documentations.

Your profile

  • Student looking for an internship or graduation assignment;
  • Passion about Graphic Design and/or User Experience;
  • Wanting to design intuitive, and engaging user experiences;
  • Wanting to design for both web and mobile applications;
  • Wanting to increase your experience with the full design process from start to end;
  • Experience with one or more UX tools, e.g. Adobe Creative Suite, OmniGraffle and Axure;
  • Comfortable with interactive design processes that includes accepting and managing feedback;
  • Good communication skills in English;
  • Passion for staying up to date with the latest in user experience design methodologies and technology;
  • Knowledge of creating design documenation like user journeys, wireframes, flow diagrams, site maps, ect;
  • This is not a coding position, but it is preferred when you an understanding of HTML, CSS, JQuery and JavaScript.

The offer

As an intern at Backbase you will have excellent benefits:

  • Supervision of one of our senior designers;
  • Internship allowance of € 600,- per month;
  • Free lunch, drinks, snacks and fruit.

Backbase offers you an amazing internship in an informal and ambitious environment where personal development is highly valued. This is all within a successful, young and growing organization with a matching company spirit.

Next steps

If this internship appeals to you and you think you are up for the challenge, please use the apply button on this page.

For more information please contact Eveliese Luiting at +31 (0)20 465 8888 or by email: eveliese(at)