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Internship UX

Professional Services | Amsterdam, Netherlands | Internship

Job Description

Backbase is hiring | Internship UX

We are Backbase

Financials want the most compelling digital experience for their customers, but in today’s Web 2.0 World, legacy banking systems struggle to keep pace. Backbase helps financials to create a new user experience layer on top of their existing systems that combines content, data and functionality from different underlying systems into fresh customer dialogs. Backbase’s white-label Bank 2.0 Portal software enables financials to deliver next-generation online banking services across multiple devices (including tablets and smart phones), and turns their online channel into a true customer experience platform. Backbase helps financial organizations to re-use their existing systems, and enter the era of 'Engagement Banking' where they manage and optimize their online customer experiences and grow revenue and loyalty.

Backbase is a Visionary software vendor listed the Gartner Magic Quadrant for Horizontal Portal Software, founded in 2003 and privately held. Working for Backbase you have the opportunity to live in two of the most culturally vibrant cities in the world: Amsterdam (headquarters) or New York City (North American office). At Backbase we have a special set of values that make us who we are. We hire and evaluate our employees on these values. It is our company DNA.
  • We get things done
  • We do more with less
  • We believe in great design
  • We are easy to do business with
  • Together we make it work
.The team

Welcome to Backbase! We believe in being the best we can be, both at work and at play. After challenging ourselves at some of the top companies in the world we can be found casting our cares away on the Amsterdam canals, joining in a game of basketball, or simply sharing drinks at a nearby cafe.You will be working in the Backbase UX team, as part of the Expert Services department. Together you tailor the customer experiences exactly to the needs of the customers. The UX team works on complex projects with big ambitions. We bridge the challenges for users, technology, and business.

When working in projects, you will work with a multi disciplinary team, consisting of Backbase and customer experts. We are an international company and have customers in Russia, South Africa, Europe, Middle East and the USA. 

The goal

As Backbase intern you will be working at a leading and innovative web 2.0 company. The intern will be working inside the Expert Services department, where you get the opportunity to help create the designs for complex web applications (like Online Banking). 

As UX Intern you are coached by one of our senior designer within Expert Services to help define user journeys and intuitive design concepts that promote usability and optimize the user experience for both mobile and desktop web applications. 
 
Within Backbase we have our own UX process that includes utilizing our UX pattern library and style guides to create wireframes, visual designs and other UX documentations.

Your profile

  • Student looking for an internship or graduation assignment;
  • Passion about Graphic Design and/or User Experience;
  • Wanting to design intuitive, and engaging user experiences;
  • Wanting to design for both web and mobile applications;
  • Wanting to increase your experience with the full design process from start to end;
  • Experience with one or more UX tools, e.g. Adobe Creative Suite, Omnigraffle and Axure;
  • Comfortable with interactive design processes that includes accepting and managing feedback;
  • Good communication skills in English;
  • Passion for staying up to date with the latest in user experience design methodologies and technology;
  • Knowledge of creating design documenation like user journeys, wireframes, flow diagrams, site maps, ect;
  • This is not a coding position, but it is preferred when you an understanding of HTML, CSS, JQuery and Javascript;
  • Easy-going, fun and shouldn't take yourself too seriously.

The offer

As an intern at Backbase you will have excellent benefits:

  • Supervision of one of our senior designers;
  • Internship allowance of € 600,- per month
  • Free lunch.

Backbase offers you an amazing internship in an informal and ambitious environment where personal development is highly valued. This is all within a successful, young and growing organization with a matching company spirit.

Next steps

If this internship appeals to you and you think you are up for the challenge, please use the apply button on this page.

For more information please contact Eveliese Luiting at +31 (0)20 465 8888 or by email: eveliese(at)backbase.com