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Internship Technical Writer

Professional Services | Amsterdam, Netherlands | Internship

Job Description

Backbase is hiring Internship Technical Writer

We are Backbase

We come from all over the world to do what we love; to design a great product that improves the lives of real people. We’re passionate, dedicated, and among the best in business. Every person on our team believes in working together and supporting each other to get create a beautifully designed product and a work environment that’s fun, inspiring, and dynamic. We believe in learning from our customers and our colleagues, that makes us easy to do business with and exciting to work for.

We have created the world’s leading lean customer experience platform. It has been designed to help organize, create, and manage deeply relevant customer experiences across all channels, on any device. Backbase Portal combines the latest innovations in customer experience design (UX) with next generation technologies to deliver an unbeatable digital experience. Our critically acclaimed customer experience platform eliminates the need to replace existing legacy systems and delivers a highly flexible and fully customizable environment populated by powerful widgets. Backbase has been consistently placed in ‘Visionary’ quadrant of Gartner’s Magic Quadrant for Horizontal Portal Software and, in 2013, was recognized as the most visionary portal vendor.

The Backbase team is made up of more than 150 senior technology and usability professionals, with offices in four of the world’s most vibrant cities: London, Singapore, New York and Amsterdam. If you’d like to join us in any one of them, we’d love to hear from you.   

The team

Welcome to Backbase! We believe in being the best we can be, both at work and at play. After challenging ourselves at some of the top companies in the world we can be found casting our cares away on the Amsterdam canals, joining in a game of basketball, or simply sharing drinks at a nearby cafe.

When working in projects, you will work with a multi-disciplinary team, consisting of Backbase and customer experts. We are an international company and have customers in Russia, South Africa, Europe, Middle East and the USA. 

The goal

As Backbase intern you will be working at a leading and innovative web 2.0 company. The intern will be working inside the Expert Services department, where you will be trained on Backbase products, and will get the opportunity to help create technical training material, development guides, and tutorials. 

A student completing a BSc and wishing to continue on to graduate school would benefit greatly from this technical writing internship under the supervision of Backbase experts holding either a PHD in Computer Science or an MSc in Information Technology.

Your profile

  • Student looking for an internship or graduation assignment;
  • Passion for web and software engineering;
  • Desire to gain experience working with a team that defines middleware software implementation best practices;
  • Experience writing about technical subjects in English;
  • Good communication skills in English;
  • Passion for staying up to date with the latest in web technology;
  • Experience with HTML, CSS, JQuery, Javascript, and Java.

The offer

As an intern at Backbase you will have excellent benefits:

  • Supervision of one of our senior Best Practices Evangelists;
  • Internship allowance of € 600,- per month;
  • Free lunch.

Backbase offers you an amazing internship in an informal and ambitious environment where personal development is highly valued. This is all within a successful, young and growing organization with a matching company spirit.

Next steps

If this internship appeals to you and you think you are up for the challenge, please use the apply button on this page.

For more information please contact Eveliese Luiting at +31 (0)20 465 8888 or by email: eveliese(at)