Translation Coordinator - French

Translation Coordinator - French 1368653

A leading podcast and audiobook company is seeking a Translation Coordinator - French. The right candidate will help us with a few key functions in managing the Product, UX, and Growth Marketing translation queue. The primary goal will be to assist us in turning “first pass” automated translations into our branded copy that conveys our tone and voice across various marketing communications (blog posts, sale emails, website banners, zings, CTAs, etc.). This role will not be about just translating copy but instead will be about taking already translated copy and helping us ensure it strongly matches the branded voice we believe presents the best version of us to our customers.

To excel in this position, we would look for someone who is comfortable working quickly to help manage our backlogs with an eye toward how we can improve. This team would serve as our local knowledge experts and partner with various business functions (UX, Product, Tech, Creative) in order to improve the experience for our end users while ensuring we meet our high bar for customer messaging. If you are comfortable working in a fast-paced, yet methodical environment where you can look to identify and implement improvements this role may be the right fit for you. The company offers a great work environment!

Translation Coordinator - French Pay and Benefits:

• Hourly pay: $30-$45/hr (Pay varies based on the candidate's location and experience)
• Worksite: Leading podcast and audiobook company (Newark, NJ 07102 - Hybrid. Open to remote candidates, Candidates must be located in the United States)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
• 40 hours/week, 4 Month Assignment

Translation Coordinator - French Responsibilities:

• Translate, localize, and edit copy for various campaigns and products that help us maintain the company's branded voice across various markets
• Identify process opportunities and gaps and coordinate with stakeholders on solutions.
• Review ticket statuses and help us ensure critical tickets are handled with speed and care.
• Provide health checks on your portion of the pipeline and ensure appropriate coverage is available at all times.
• Meet agreed upon SLAs for response and completion.
• Provide QA checks on already translated copy.
• Work with business partners and stakeholders to ensure our customers receive the right messaging at the right time.
• Additional responsibilities will include program management of our queue, coordinating with contracted translation specialists, updating existing repositories with approved translations, and helping us build an employee facing wiki. Initially, we’ll look to ensure SLAs are met and then expand operations toward supporting these additional responsibilities.

Translation Coordinator - French Qualifications:

• 5+ years of experience copywriting in French or as a native speaker.
• 2+ years assisting in project management duties helping to manage pipelines and improve workflows.
• 2+ years of Marketing experience in past roles preferred.
• Experience within the media industry.
• Experience within a subscription model.
• Past experience crafting customer facing communications.
• Comfortable with finding opportunity in ambiguity.
• Strong problem-solving skills.
• Outstanding work ethic and organizational skills.
• Extremely detail oriented.
• Excellent communication skills.
• Desire to seek out improvements in workflows, communicate new ways of working, and implement solutions.