Technical Project Manager - Marketing Operations

Technical Project Manager - Marketing Operations 1633

A leading enterprise software solutions company is seeking a Technical Project Manager - Marketing Operations. The successful candidate will be responsible for delivering complex, cross-functional projects related to marketing operations systems in very close collaboration with the marketing strategy, planning & operations team, global field marketing team, communications team, events & executive engagement team, and the global brand & advertising team. The projects in focus for this position will include implementing a new system for managing marketing-wide planning, integrating this new system with other technologies in the martech stack, and rolling out business processes to support the use of the new system. The ideal candidate has seven or more years of managing technical projects in a business-to-business marketing environment. The company offers a great work environment.

Technical Project Manager - Marketing Operations Pay and Benefits:

• Hourly pay: $80/hr
• Worksite: Leading enterprise software solutions company (Pleasanton, CA 94588 - Hybrid)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 12 Month Assignment, Possible extension

Technical Project Manager - Marketing Operations Responsibilities:

• Partner with functional leads across all areas of marketing (and possibly other business units) to define, document, and communicate project scope with all key stakeholders.
• Ensure all deliverables align with project scope and business goals.
• Create project plans and schedules to support the successful execution of various Marketing Operations and Marketing Technology projects.
• Develop multi-phase roadmaps for complex projects that align with business priorities, drive quick wins, and enable long-term gains.
• Liaise with Resource Managers and key functional leads to resource projects through our project management tool, Workfront.
• Track milestones, manage task/project dependencies, manage and monitor task progress, handoffs, and deliverable status through our project management tool, Workfront.
• Track all issues & risks related to the projects, provide recommendations for solutions/mitigation, proactively escalate, and facilitate resolution.
• Organize, facilitate, and drive status meetings. Determine meeting agendas, highlight key milestones, and keep track of follow up items. Summarize and communicate meeting outcomes to all stakeholders.
• Maintain communication with all project stakeholders to ensure inter-departmental alignment, optimization of resources, smooth handoffs, and project consistency.
• Conduct offline meetings with cross-functional teams (Marketing Automation, Marketing Analytics, Digital, Advertising, Social, Business Technology, etc.) as needed to ensure requirements are documented, priorities are known, issues are resolved, and efforts are coordinated.
• Facilitate business process discussions, document process diagrams and governance implications to support technology changes, and act as change management champion, while keeping the idea of creating repeatable and scalable processes and deliverables at the forefront.
• Ensure overall project/program quality and look for ways to streamline execution and increase overall efficiency
• Audit projects once completed, conduct post-mortem meetings, determine improvements, and implement process changes
• Manage third-party vendor relationships and work closely with vendors to proactively manage timeline expectations.
• Contribute to the continual refinement of the current global project management framework, including tools, processes, and documentation.

Technical Project Manager - Marketing Operations Qualifications:

• 7+ years managing technical projects in a business-to-business marketing environment.
• Bachelor’s degree required.
• PMP certification is a plus.
• Experience leading projects involving the implementation and integration of these technologies.
• Experience working with global, cross-functional virtual teams.
• Self-motivated, organized, efficient, and process-oriented.
• Strong understanding of the technologies used in a B2B tech stack, including marketing automation, content management, analytics, segmentation, data management, digital advertising, online engagement, and data warehouse technologies.
• Equally strong understanding of marketing campaign execution from creative development to multi-channel campaign activation.
• Proficient in project management tools (e.g., Workfront, Google Docs, Smartsheet, MS Project, etc.).
• Excellent written, verbal, and presentation skills.
• Able to negotiate and manage conflict.
• Proven ability to work in a fast-paced, dynamic environment and deliver results on time with grace under pressure.
• Impeccable attention to detail. Exceptional organizational, interpersonal, and analytical skills.
• Strong interpersonal skills, and ability to influence, motivate, and ensure collaboration of cross-functional teams.
• Capable of embracing change; maintaining an open mind as well as being flexible in the face of ambiguity.
• Proactively seeks opportunities to increase knowledge, skills, and abilities, as well as problem-solve and improve processes.

Technical Project Manager - Marketing Operations Shift:

• Must be available early in the morning some days (approx. 7 am PST) to meet with EMEA workmates and late afternoon / early evening (approx. 7 pm/8 pm PST) to meet with workmates in APJ.