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Technical Consultant ^

Technical Operations | Dallas, TX | Full Time, Contract, and Temporary

Job Description

Technical Consultant 4933 ^ 

Responsibilities:

  • Implementation & Management:
    • Assist with the implementation of current & future block storage platforms (HW/SW)
    • Management Infrastructure (Installation, Upgrades, Administration, Remediation – HCS / HSA / HIAA)
    • In-System & Remote Replication (Installation, Administration, Automation, DR Testing – HDID / CCI) 
  • Governance & Monitoring:
    • Ensure all environments comply and adhere to the standards based on best practices. (HW/SW)
    • Create & maintain up-to-date documentation of the customer environment & procedures (HW/SW)
    • Utilize the tools to monitor and remediate any issues or alerts (HCS / HPA / Hi-Track)
    • Monitoring & reporting of capacity and performance metrics using HDS tools (HTnM/HPA)
  • Customer Service & Account Team Support:
    • Utilize the tools to troubleshoot & remediate issues in the customer environment
    • Level 1/2 Support – First line of support for all customer questions, issues, & customer initiatives
    • A primary point of contact & lead for support tickets opened with GSC.
    • Performance Troubleshooting using the tools (HTnM/HPA)
    • Be aligned to and support the Account Team Strategy and Goals while on customer site 

Desired Qualifications:

  • 4+ Yrs Experience with Enterprise Platforms & Management Platforms
  • Architecture & Technologies (HUS-VM / VSP / G1x00 / Gx00)
  • Management Platforms, Tools, & Performance Troubleshooting methodologies (HCS / HTnM / HPA / HSA)
  • Replication Technologies & Management platforms (HUR / SI / HTI / CCI / HDID / GAD)
  • 3+ Yrs Experience w/ Linux and/or AIX
  • Basic Storage Provisioning, Basic Troubleshooting, LVM Management, Multi-pathing (HDLM / Native), Basic Shell Scripting
  • 2+ Yrs Experience w/ Brocade SANs (BNA / FOS)
  • General SAN Knowledge, Basic Architecture, General Best Practices, Zoning
  • Advanced Storage Admin: P5

$55 per Hour       Dallas, TX 75254        9 Month Assignment