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Sales Operations Support Specialist 541329

Marketing | Sunnyvale, CA | Full Time and Contract

Job Description

Sales Operations Support Specialist 

The Channel Operations Support contractor will play a critical role in supporting company partners and the channel sales organization with an end goal of driving an improved partner experience. Responsibilities include responding to partner and channel team queries and updating partner information in systems.

Responsibilities:

  • Respond to or route queries from partners and channel team members in a timely manner with accurate information
  • Update  data in systems to drive accurate and complete information (partner info, contact/user info certifications, LMS course completions, portal access)
  • Create field/partner reports from Salesforce.com as requested
  • Manage requests with sales systems and IT for bulk updates to Salesforce partner data (partners, certifications, contacts, users)
  • Proactively identify areas for improvement and develop recommendations for solutions
  • Cross-train to backup to other channel operations team members (MDF, discounts, etc.)

$20-$22 Per Hour      Sunnyvale, CA 94085        3 Month Assignment