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Revenue Deduction Specialist

Accounting | Alpharetta, GA | Full Time, Part Time, and Contract

Job Description

Revenue Deduction Specialist 716466 

The DS (Deduction Specialist) provides support to the cash and deduction processes. The DS has a broad scope and will support multiple ARAs (Accounts Receivable Analyst) across multiple customer portfolios, to include a high number of customer accounts and deduction volume in a specialized capacity. 

Responsibilities:

  • Promo deductions resolution
  • Reporting and management
  • Maintain trend reporting in support of meeting DDO metrics and current promo DHB balance, identify issues and take appropriate actions to include engaging stakeholders for resolving issues
  • Customer and sales facing communications and weekly reporting
  • Coordinate and lead weekly meetings with sales
  • Credit memo processing in support of clearing non-promo deductions
  • Email invoices to customers
  • Obtain deduction support from customer portals and index in CMS
  • Collaborate with ARAs for assigned selection of validated deductions and approved write-offs, to then issue credit memos and clear deductions across multiple ARA portfolios.
  • Provide deduction trend reports and take appropriate action to assist in the improvement of the deduction resolution cycle and the overall reduction of the deduction hanging balance (DHB). 
  • Manage ad hoc projects in support of reducing incoming deductions and enabling root cause analysis performed by ARAs
  • Manage large volumes of data in various systems to aid in the analysis
  • Primary systems include SAP, BW, Siebel, MEI, Microsoft Excel and Customer portals.

Requirements:

  • BS/BA Degree in technical or logistics related program and/or 2+ years equivalent and related experience
  • Business Experience
  • 2+ years of experience in accounts receivable or collections (or equivalent education)
  • Intermediate to Advanced knowledge of  Microsoft Windows, Excel and Word
  • In-depth/comprehensive knowledge of customer payment and deduction practices is required as well as company cash and deduction policies, to support accurate decision making across all customer portfolios.
  • Demonstrated analytical and problem-solving skills
  • Ability to work independently, creatively and efficiently
  • Strong time management, planning, and organizing skills
  • Thorough and detail oriented
  • Strong listening, verbal and written communication skills
  • Strong interpersonal skills
  • Ability to adjust quickly to new processes and procedures
  • Ability to work and make decisions independently in a fast-paced environment
  • Ability to proactively identify and resolve problems
  • Team player who helps create a results-focused and motivating team environment
  • SAP system experience a plus

$20 per hour             Alpharetta, GA 30022             3 Month Assignment