Principal Experience Designer

Principal Experience Designer ROCGJP00040527

• Hourly pay: $103/hr
• Worksite: Leading biotechnology company (South San Francisco, CA, 94080 - Hybrid: 3 days On-site, 2 Remote.)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 12 Month Assignment

A leading biotechnology company is seeking a Principal Experience Designer to drive UX/UI and customer experience strategy across digital products and platforms. This role will lead the design vision, partner cross-functionally, and deliver innovative, compliant, and user-centered solutions that enhance patient and customer experiences in a regulated healthcare environment.

Principal Experience Designer Responsibilities:

• Define and drive UX/UI and CX strategy, vision, and standards aligned with business priorities, leading product design initiatives from concept through execution while ensuring measurable business impact and user engagement.
• Lead cross-functional collaboration with product, engineering, analytics, and business stakeholders to define user needs, prioritize features, align roadmaps, and ensure seamless integration of design, technical feasibility, and business goals.
• Own product lifecycle activities including innovation workstreams, roadmap development, business case creation, requirements definition, and delivery of scalable, high-impact digital solutions.
• Advocate for and evangelize experience design across the organization, influencing senior leadership, resolving stakeholder conflicts, and ensuring alignment with compliance, legal, and regulatory standards.
• Mentor and guide junior designers while fostering a culture of design excellence, collaboration, and continuous improvement, and partnering with global teams to drive consistency, efficiency, and shared learning.

Principal Experience Designer Qualifications:

• 10+ years of experience, including 7+ years in UX/UI, product design, or experience design roles.
• Bachelor’s degree in business, technology, marketing, or a related field.
• Advanced degree, or equivalent experience (e.g., MBA or related graduate-level qualification).
• Experience working in agile environments and within regulated industries (healthcare, pharma, highly regulated industries, or similar).
• Proven success in managing complex projects requiring strategic planning and operational execution.
• Advanced knowledge of workflow tools, automation systems, and compliance frameworks.
• Proven experience owning product lifecycle activities, including strategy, roadmap development, execution, and performance measurement.
• Strong stakeholder management and cross-functional collaboration skills in complex, matrixed environments.

Shift:

• On-site: three days onsite, two remote.

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