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OTC Collections Analyst

Collections | New York, NY | Full Time, Contract, and Temporary | From $30.00 to $30.00 per hour

Job Description

OTC Collections Analyst VIAJP00001538

  • Hourly pay: $30/hr
  • Worksite: Leading digital streaming network (New York, NY 10036 - Onsite)
  • W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
  • 40 hours/week, 9 Month Assignment

A leading digital streaming network seeks an OTC Collections Analyst to manage a high-volume advertising accounts receivable portfolio, drive collections efforts, resolve customer payment discrepancies, support cash flow objectives, and provide reporting and analysis within the Order-to-Cash (OTC) organization. This role plays a critical part in reducing aged receivables, improving cash collections, and maintaining strong relationships with advertising clients and internal stakeholders.

OTC Collections Analyst Responsibilities:

  • Manage and actively collect on a large Ad Sales Linear Network accounts receivable portfolio, including customer outreach via phone and email, follow-up on past due accounts, payment trend monitoring, and resolution of aged receivables to maximize cash flow and minimize bad debt exposure.
  • Investigate, manage, and resolve billing, payment, and customer account discrepancies while coordinating with Ad Sales, Customer Service Representatives, Credit, Cash Application, and other internal stakeholders to ensure timely resolution and payment.
  • Prepare, analyze, and maintain reporting related to collections performance, aging, DSO, cash forecasting, discrepancy tracking, account reconciliations, month-end activities, and management reporting using advanced Excel functions and multiple ERP systems.
  • Support customer requests, including account statements, invoice copies, reconciliations, backup documentation, refund requests, remittance follow-up, and audit support while maintaining accurate records and AR ledger integrity.
  • Collaborate with cross-functional teams and leadership to achieve cash collection targets, participate in aging reviews, support month-end close activities, escalate financial risk concerns, and contribute to process improvements within the OTC organization.

OTC Collections Analyst Qualifications:

  • 2+ years of Accounts Receivable, Collections, Order-to-Cash, Credit & Collections, or related financial operations experience.
  • A bachelor’s degree in Accounting, Finance, Economics, or a related field is preferred.
  • Advertising industry experience may be considered in lieu of direct collections experience.
  • General knowledge of accounting principles and accounts receivable processes.
  • Strong Microsoft Excel skills, including Pivot Tables, VLOOKUPs, formulas, data analysis, reporting, and spreadsheet management.
  • Proficiency with Microsoft Word and other Microsoft Office applications.
  • Experience working within enterprise-level organizations and high-volume transactional environments.
  • Experience with ERP systems is preferred.
  • Collections experience is preferred.
  • Advertising, media, cable, or ad sales industry experience is preferred.
  • Bilingual language skills are preferred.

Shift:

  • 8:30 am to 5:30 pm.

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