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Knowledge Program Manager *

Project Management | Sunnyvale, CA | Full Time, Contract, and Temporary

Job Description

Knowledge Program Manager 5209 *

Responsibilities:

  • Oversee operational program management projects for campus recruiting team
  • Establish project standards, cadence and version controls for project documentation and workflow to ensure the success of programs
  • Proactively develop new project tools and templates to support the team
  • Execute program against project plan: action items, owners, due dates, statuses, issues, lessons learned and risks
  • Assist with the creation and update of key project artifacts (project charters, project plans, project resource plans, project budgets, and communications/change plans) and with meeting facilitation by sending meeting agendas, taking meeting minutes and tracking assigned project team activities
  • Build and maintain repositories for tracking key artifacts and reusable templates (Shared Campus Folder, project plan templates, project documents, Wiki documents, etc.)
  • Track and report on key metrics and use problem-solving skills to logically structure ambiguous problems, identify sources of data, conduct analysis, derive key insights and deliver recommendations
  • Own and manage multiple, concurrent campus operations projects of varying complexity (Immigration, background checks, onboarding, etc.)
  • Develop collaborative partnerships with business leads and stakeholders and continually seek opportunities to increase customer satisfaction and deepen relationships
  • Handle day-to-day customer fulfillment needs, including but not limited to product training, support, and monitoring
  • Participate in client relationships with superior service, collaboration and delivery that exceeds expectations

Basic Qualifications:

  • BA/BS degree or related work experience

Preferred Qualifications:

  • Working knowledge of project life cycle
  • Excellent communication, analytical and problem-solving skills
  • Ability to logically and efficiently structure ambiguous problems, identify sources of data, conduct complicated analysis, identify key insights and recommended actions
  • Ability to logically structure and analyze ambiguous problems
  • Ability to communicate with the executive team, business, and recruiting leaders
  • Ability to be highly productive and proactive with supporting key stakeholders
  • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
  • Ability to work in a fast-paced, startup environment
  • Must be able to travel to Dublin

$75-$85 per Hour       Sunnyvale, California 94085       12 Month Assignment

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