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Knowledge Engineer 553024

IT & IS | Santa Rosa, CA | Full Time and Contract

Job Description

Knowledge Engineer

The Knowledge Engineer is responsible for developing and maintaining product configuration models required for completing a valid configuration of products and services for quotes and orders. Ensures that product structure, rules and user interface are developed, tested and ready for production use in time for the product release. Acts as product configuration champion and consultant, helping to build organizational expertise and drive new paradigm in the organization.

Principal Roles and Responsibilities

  • Collaborate with R&D/Engineering/Marketing and play an internal consultant role related to product structure and representation.
  • Determine hierarchical relationship of Model/Options in new product structure design.
  • Determine how to execute new product strategy using standard ERP functionality.
  • Design configuration model to optimize ease of quoting, configuring, and ordering.
  • Develop and maintain rules in Configurator Developer for desired product representation and to enable the ordering of a valid product that meets the customer's requirements.
  • Develop and maintain user interface in Configurator Developer. 
  • Execute test scenarios to validate configuration rules and user interface. 
  • Coordination of pricing in ERP for new and existing products.
  • Provide quick response to fix configuration errors identified by manufacturing, sales organization, or customers.
  • Participate in process improvement efforts related to product representation and the ordering of valid products.
  • Logic/programming skills.


  • Bachelor's Degree in an engineering, marketing or business discipline or equivalent combination of education and experience.
  • Logic/programming skills.
  • Demonstrated aptitude with the ERP configurator developer software (Oracle or CPQ).
  • Sense of customer urgency: focus on customer and impact to customer.
  • Demonstrated ability to lead others to achieve a common goal, work in cross-functional projects and exhibit decision-making and good judgement.
  • Self-organized.
  • Multi-tasker.
  • Ability to work independently with minimal supervision.
  • Ability to define mathematical algorithms and complex logic expressions.
  • Excellent verbal and written communication skills.
  • Self-learner (use alternative methods to learn besides formal training).
  • Independent thinker.
  • Attention to detail.
  • Thrives in fast-paced environments.
  • Successfully manages deadlines and priorities.
  • Team player.
  • Risk taker/willing to experiment.
  • Structural/hierarchical/logical thinking.
  • Successful troubleshooting.

$65-$69 Per Hour            Santa Rosa CA  95403           24 Month Assignment