IT Support Engineer^
IT & IS | Englewood, CO | Full Time, Contract, and Temporary
IT Support Engineer 2083^
Coordinates diagnoses and troubleshoots incoming employee calls.
Provides support services to employees with technical problems and information technology issues involving new hire system setups, software upgrades, desktop, laptop or network services from local or remote employees.
Provides timely resolution of problems or escalates to the appropriate resource.
Provides case status updates to management and end-users.
Supports and maintains effective relationships with users.
Develops, documents, and implements standard operating procedures and guidelines.
- Bilingual Spanish speaker.
- Prior experience with ServiceNow.
- 2-5 years of relevant experience.
- The schedule will be Mon-Fri, with the flexibility to work nights, weekends and holidays.
$20-$25 per Hour Englewood, CO 80112 12 Month Assignment