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HR Administrator

Human Resources | Bakersfield, CA | Full Time

Job Description

HR Administrator 8675070

Act as a first point of contact for employees and HR staff on queries regarding, but not limited to benefits, compensation, HR Information Systems (HRIS), and HR policies and procedures. He/she resolves the employee/manager request per the established procedures and is responsible for providing accurate responses and timely turnaround for all queries.Function.

Responsibilities:

  • Receives, categorizes and validates employee queries per defined procedures and creates tickets.
  • Assists with follow-up and keeps employees fully informed on the progress of query, as per established KPIs.
  • Ensures the ticket is updated at all times until issue is resolved, and communicated to the employee.
  • Coordinates internally per defined procedures and uses HR knowledge management tools to identify and respond with resolutions, quickly and accurately.
  • Accurately logs information in the HR ticketing system.
  • Categorizes tickets as per level of importance as well as HR specialty.
  • Assists with the coaching and development of new team members.
  • Complies with all applicable standards and policies.
  • Assists with the coaching and development of new team members.
  • Identifies and participates in continuous improvement initiatives.
  • Ensure compliance with the Data Privacy & Protection Guidelines and relevant legislation.

Requirements:

  • 3-5 years experience in HR administration is preferred 

Skills:

  • Visible and accessible: Is visible, approachable and available to all employees.
  • Results oriented: Delivers the right thing, on time, with quality and accuracy.
  • Proactive: Identifies, assesses and addresses potential issues in the workplace. Actively promotes continuous improvement of HR Policies and Standards.
  • Responsive: Commits to keep employees and managers informed of the status of queries, issues, or concerns, and follows up through closure.
  • Leading by example: Strongly protects and acts as guardian to our Values, Policies and HR Principles and encourages employees to do the same.
  • Trustworthy: Establishes a relation of trust with employees through openness, adherence to commitments, and maintains confidentiality.

$18 per Hour         Bakersfield CA 93309