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Endpoint Operations Engineer

IT & IS | Pleasanton, CA | Full Time, Contract, and Temporary

Job Description

Endpoint Operations Engineer 607901

Job Responsibilities:

  • Collaborate on deployment and provisioning workflows using tools like DEP, Chef, DeployStudio, MDT, BigFix.
  • Create and maintain security policies for both Windows and OSX to manage and protect our endpoints.
  • Package and deploy applications and updates for multiple platforms.
  • Research and recommend innovative, and where possible, automated approaches for system administration tasks.
  • Assist in the implementation of security products to protect our endpoints.
  • Act as an end user advocate to ensure the endpoints maintain high performance and ease of use.
  • Work closely with teammates and business partners to develop new endpoint management solutions.
  • Provide Tier III support per request from various constituencies; investigate and troubleshoot issues.
  • Training and mentoring Tier I and II support.
  • Document and refine internal policies and procedures.
  • Partner with peers and management to make informed and sound strategic decisions.
  • Performance monitoring and proactive correction of problems.
  • Rotating on call duties as required.

Requirements:

  • Have a passion for solving complex technical problems.
  • Be an effective team player to help foster a fun and positive environment.
  • Be driven with a strong capacity to quickly adapt to a challenging pace of work and aptitude for learning new technologies.
  • Be willing to take on tasks outside of their knowledge base.
  • Communicate effectively both written and verbally in technical and non-technical language to an array of cross-functional teams.
  • Enthusiasm and aptitude for scripting and programming in various languages like Ruby, Powershell, BASH, C#, Batch, Swift or AppleScript.
  • Able to communicate clearly and effectively.
  • Ability to take direction and to know when to ask for help.
  • Experience in a medium to large enterprise environment.
  • Peripheral experience managing Endpoint Policies, Encryption and Deployments.
  • 3+ years of experience in service desk, endpoint management and/or systems administration.

$32 per Hour            Pleasanton, CA 94588          12 Month Assignment