Endpoint Operations Engineer
IT & IS | Pleasanton, CA | Full Time, Contract, and Temporary
Endpoint Operations Engineer 607901
- Collaborate on deployment and provisioning workflows using tools like DEP, Chef, DeployStudio, MDT, BigFix.
- Create and maintain security policies for both Windows and OSX to manage and protect our endpoints.
- Package and deploy applications and updates for multiple platforms.
- Research and recommend innovative, and where possible, automated approaches for system administration tasks.
- Assist in the implementation of security products to protect our endpoints.
- Act as an end user advocate to ensure the endpoints maintain high performance and ease of use.
- Work closely with teammates and business partners to develop new endpoint management solutions.
- Provide Tier III support per request from various constituencies; investigate and troubleshoot issues.
- Training and mentoring Tier I and II support.
- Document and refine internal policies and procedures.
- Partner with peers and management to make informed and sound strategic decisions.
- Performance monitoring and proactive correction of problems.
- Rotating on call duties as required.
- Have a passion for solving complex technical problems.
- Be an effective team player to help foster a fun and positive environment.
- Be driven with a strong capacity to quickly adapt to a challenging pace of work and aptitude for learning new technologies.
- Be willing to take on tasks outside of their knowledge base.
- Communicate effectively both written and verbally in technical and non-technical language to an array of cross-functional teams.
- Enthusiasm and aptitude for scripting and programming in various languages like Ruby, Powershell, BASH, C#, Batch, Swift or AppleScript.
- Able to communicate clearly and effectively.
- Ability to take direction and to know when to ask for help.
- Experience in a medium to large enterprise environment.
- Peripheral experience managing Endpoint Policies, Encryption and Deployments.
- 3+ years of experience in service desk, endpoint management and/or systems administration.
$32 per Hour Pleasanton, CA 94588 12 Month Assignment