Electronic Service Technician

Electronic Service Technician 1344885

A leading technology company is seeking an Electronic Service Technician. The successful candidate will support our manufactured test equipment and be responsible for internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills. The ideal candidate has three or more years of related experience in the calibration and repair of electronic test equipment. The company offers a family-oriented culture and environment!

Electronic Service Technician Pay and Benefits:

• Hourly pay: $22/hr
• Worksite: Electronics Testing and Measurement Company (Roseville, CA 95747 - Onsite)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 24 Month Assignment

Electronic Service Technician Responsibilities:

• Test, calibrate, assemble, and disassemble electronic instrument products to maintain functionality and accuracy.
• Internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
• Work within the designated area of expertise to clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
• Solve technical problems of limited scope and complexity.
• Escalate more difficult repairs to experienced technicians.
• Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
• Perform adjustments, calibrations, and basic repairs.
• Adhere to the highest standards of business ethics.
• Provide consistent, solid contributions to team and service center delivery goals.
• Exercise good discretion in the use of time and other resources. Maximize the use of existing assets, and multi-tasks effectively, and ensure that our resources are used properly (i.e. connector care, ESD, ETE).
• Maintain high workmanship standards and deliver on commitments. Promote ESD, service note compliance, and other programs that are conducive to the delivery of high-quality service and minimization of re-repair.
• Communicate effectively with internal and external customers. May initiate customer interaction as appropriate.
• Escalate issues through appropriate channels when necessary. This is done verbally or via written correspondence.
• Adhere to established production processes and is responsible for achieving established team production goals.

Electronic Service Technician Qualifications:

• 3+ years of related experience in the calibration and repair of electronic test equipment.
• Some education, specialized training/certification, or military experience.
• Experience using automated calibration software platforms (STE, PC Based, METCAL, TME, etc) is a plus.
• PMEL experience is strongly desired.
• Calibration and repair knowledge of a wide variety of the company's equipment.
• Strong PC (MS Windows/Office) skills.
• Excellent communication and organizational skills.
• Electronic and mechanical competence.
• Exhibit the ability to build and maintain professional relationships with a wide range of people.

Electronic Service Technician Shift:

• Monday to Friday from 08:00 AM to 04:30 PM.